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Product & services pricing
3.71/5
Chance of future purchase:
3.67/5
Shipping & packaging:
3.61/5
Customer service:
3.38/5
Return/Replacement policy:
3.32/5

Verified
4/5

2022-08-29

"No place to put 5% welcome code"


Verified
5/5

2022-08-29

Great

"Excellent, fast shipping, items as described"

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Verified
1/5

2022-08-29

Frustrating

"I have been a customer for several years now, and now I'm having such a hard time getting my products. This has become the worst shopping experience ever!! My account is always inactive when I try to access it. All my info is missing. No order history. No subscription history. Nothing! I called last month to get the date of my subscription changed and I should have already had my order. Nope and now I'm running out of supplies! Ever since your "new" system was put in place it has been a nightmare trying to get anything. I've called and sit on hold for 27 minutes just to have a csr answer and stick me back in the que!!! Seriously considering finding another place. You guys used to be the best at customer service. Very sad that is no longer true."

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Verified
4/5

2022-08-29

Client oriented company

"Costumer service representative found alternative products when items could not be allocated to our company."

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Verified
5/5

2022-08-29

Thanks

"Fast and efficient service...you had supplies that others do not have."

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Verified
5/5

2022-08-29

Barrier Cream What a deal!

"Most professional creams were not as expensive as they are now. Thank you Vitality Medical.

Very easy to navigate site.

"

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Verified
1/5

2022-08-29

Impossible to apply promo code

"I could not figure out how to apply promo code. I had to call to figure it out, which took a bunch of time. It should not be this hard to apply code. "


Verified
5/5

2022-08-29

Yay needles

"Ive been searching for butterfly needles for a long time. You have them. Excellent!!!!"


Verified
5/5

2022-08-29

Easyclean

"I love the product. So easy to use when in a hurry"

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Verified
3/5

2022-08-29

Best prices

"Every time I shop, there’s a coupon that never applies to my purchase :(("


Verified
5/5

2022-08-29

Antacid

"An ounce a night. Usually buy it locally. Price has doubled. This has been a Godsend!!!"

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Verified
5/5

2022-08-29

In Stock and sold by the case

"Easy transaction and everything I searched for was in stock. Great prices on the supplies I’ve been paying too much for elsewhere."


Verified
5/5

2022-08-28

Company that delivers !

"product was delivered on time as promised which is getting to be exceptionally rare !"

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Verified
5/5

2022-08-28

Excellent Service

"My orders are fulfilled perfectly and completed on time. I highly recommend Vitality."

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Verified
5/5

2022-08-28

Good Customer Service

"When I placed my order, I forgot to enter a discount code. I realized this when I reviewed the confirmation. Called into customer service, No problems, he entered the order to cancel the initial order then proceeded to place the order for me and entered a larger discount to the new order than the code I planned to use.
Will be ordering again!
"

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