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Product & services pricing
4.08/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.33/5
Customer service:
4.20/5
Return/Replacement policy:
4.37/5

Verified
5/5

2024-07-03

vs Kindle

"Bookshelf is much better than Kindle, the same books are much easier to copy for translation purposes..."

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Verified
5/5

2024-07-03

Wonderful price for renting my books

"I love this service, in the past I used to buy my books, not anymore, I used them and that it is!"

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Verified
5/5

2024-07-03

Great

"Vitalsource is my go-to for digital textbooks. Super user friendly and I love their app."

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Verified
5/5

2024-07-03

Second language Acquisition

"Great information, really expands my understanding of topic. Kathy"

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Verified
5/5

2024-07-02

Book. Easy to source and use

"Easy to use platform.to access and use ebooks."

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Verified
1/5

2024-06-14

My libray shows empty after I bought my textbook

"I bought my book, read the first chapter and completed my assignments. Next time I went in to read chapter 2, VitalSource showed that my library was empty, even when I followed the link from the email CONFIRMING my $80+ purchase. Pretty sure they just took my money."

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Verified
1/5

2024-06-12

Text-to-speech

"I bought the title for the text-to-speech option. I found that for a good chunk of the chapters, it says "no text to be read" and would skip throughout the book. I already owned a paper veriosn of the book and wanted a way to have an audio version, and this website came up first in my search. Although I should have read more into vitalsource before purchasing, I feel like I wasted $40 on a feature that does not work fully."


Verified
1/5

2024-06-25

Trash

"I paid for 2 digital rentals. The price was more than the purchase for a paper copy. The read aloud was awful. It also stopped every minute or so until I restarted it. Useless. So I attempted to read it, assumed it was slow because it was on my phone. Tried again on my laptop, crashing, freezing, non responsive, useless. Can't imagine they are updating their locked down software with all that they expect to get paid. Couldn't move the books to better software either. Absolute garbage. "

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Verified
2/5

2024-06-21

False advertisement

"I wanted to buy a mets promotional Hawaiian shirt, but instead was billed for a what I believe a knock off tshirt. I tried to contact the company to cancel my order, but no one responded."

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Verified
1/5

2024-06-18

Horrible

"I can not assess my account, I am going around in circles."

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Verified
1/5

2024-06-16

Haven’t received my book.

"Hello,
I haven’t received my book, wrote an email with no answer . Could someone guide me where please ?
"

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Verified
3/5

2024-07-02

Book Availability

"Book availability can sometimes be hit or miss. When searching for an older book, you would think some form of digital copy would exist."

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Verified
5/5

2024-07-02

CGFM Study Guides

"I used VitalSource as they have the CGFM study guides. I access the study guides electronically on a computer and a tablet. The access to the book works well and I have no complaints."

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Verified
5/5

2024-01-18

Excellent

"VitalSource is a great company that I use every semester to buy my books from. I love that they have a rent option with day ranges. It is super helpful and a really great tool for any college student!"

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Verified
5/5

2024-06-30

Excellent!

"Honest and professional! Thanks! "

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