" I left a message around the end of March or the first part of April for someone to get back with me pertaining to an item on the website,
I didn't get a response until April 27th I'm very disappointed in vitamin answer, the gentleman who called me back on the 27th of April did not even apologize about this matter. I shared with him when I initially started ordering from them it was much better now the service that's been provided the past two instances when I've dealt with them has been horrible, very shocked and disappointed in the in this company soooooio disappointed!"
"Package was lost and i never recieved it and customer service would not even replace it. I will never buy from them agan"
"This "company" must be going through bankruptcy. Don't make a mistake I made of buying from them. The container came half empty, unsealed obviously. They send returns from dissatisfied customes via UPS, must have an account with UPS to impress the naive customers. Don't be another victim!"
"NEVER EVER EVER BUY FROM THIS COMPANY!!!
I bought a product I bought many times and the size that was advertised was .9 oz and the size I was sent was .4 oz. When I complained here is their response
Debra:
We have nothing to do with the Amazon description.
Please take any action you wish.
Jody Best
Vitamin Answer Customer Service
***-***-****"
"I found this store through Google Shopping after another store it recommended failed tremendously to fulfill my order. I needed to buy some CLA and chromium supplements to assist in my weight loss.
Their site is informative, easy to navigate and the prices are excellent. They say all orders over $100 had free shipping, but my $68 order still had free DHL shipping.
While I would have preferred more informative Amazon-like e-mail communication regarding shipping, they quickly shipped without informing me, but I was able to find out by checking my order status when logging in. I ordered on a Saturday on received my items on Wednesday, wrapped in bubble wrap and styrofoam peanuts. Their service is really excellent and I will order from them again. I hope they remain successful."
"Lowest prices on the products I wanted, nicely organized site, prompt delivery, and the items were carefully and attractively packaged. "
"I love Vitamin Answer. They have a huge selection of products, reasonable prices, fast delivery. What's not to love?"
"everything just fine, came fast, so pleased"
"I've always find what I'm looking for at Vitamin Answer (even specific hard to find items). Email confirmations of purchase and shipping are great as well. My items usually arrive within 3-5 days and are always packaged well."
"Seemingly great; just please adequately protect my credit information, "
"I was concerned about being over-charged for their local taxes and emailed them about it. Although I was assured that they were charging appropriately according to their tax adviser, they provided a coupon for me for 2% off--which I thought was excellent customer service. I would definitely do business with them again."
"Excellent. The shipment was received very quickly after the order. "
"I love using Vitamin Answer. My order is processed and shipped almost immediately. If there is an item that is not in-stock, I am immediately notified and my money is refunded. The orders arrive in a very timely manner and I am never disappointed."
"Nice sight, easy to navigate. They had a smooth transaction. I would suggest advertising paypal more prominently, that's all. Thank you. Rick"
"The site was very helpful and I was able to find a suitable replacement for my original product which is still on back order. I was notified when my order was picked and shipped, and was supplied with all of the tracking information.
I am well pleased and would tell all my friends and family and I am continuing to use Vitamin Answer for my future supplement needs."