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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-06-12

Great customer service

"Good communication, parts were exactly as described. "


Verified
5/5

2024-06-17

Exellent Customer Service after a deer decided to hit my car!

"Deer ran into my car and broke my grillle, contacted Smith Volvo for advice. Couldn't be happier with the result. Mike reached out with a complete list of options and parts-with numbers!!
I hope I don't need to use Smith Volvo again but it will be my first call if needed.
"


Verified
5/5

2024-06-02

great

"it was easy to use thanks"


Verified
5/5

2024-05-26

Rare 1983 242 GLT Parts Searches

"My Volvo Turbo is a very rare car among the remaining Group A “Evolution” Turbos. I have recently taken it out of a long, 9 year garage storage and I’m working on a full restoration to its running condition. The car is in great overall condition at 40 years old and Volvo Wholesale Parts Direct has done an excellent job of helping me get the hard to find parts that I need. They delivered what I needed, as scheduled for a fair price! I am very pleased with the service they provided."


Verified
1/5

2024-03-26

Delivery was late

"Order took way too long to deliver. No answer from company, bad response time. "


Verified
5/5

2024-03-06

Great

"Great Service, Great Prices, Great Delivery "


Verified
5/5

2024-02-27

"they promised speedy shippin g"


Verified
1/5

2024-02-26

Rude and no response to return request

"I ordered parts from Volvo Wholesale. I was shown through their website that next day shipping would be used. I was not told that I would have one order processed from 2 separate locations, nor was I offer3d a refund when the items were not shipped via overnight shipping.

After receiving incorrectly ordered items, I requested a return, and have heard nothing from this seller.

Additionally, when contacted via phone call after not receiving all parts in my first shipment, the customer service representative was rude, curt and simply not friendly to work with at all.

I won’t buy from this Volvo Wholesale ever again.
"


Verified
1/5

2024-01-23

Broken parts and Worst customer service possible

"Received a broken/cracked alternator in the mail and I called just before thanksgiving and they said to contact after the holidays so I email a few weeks later and they say it’s outside of their return policy and that I can’t prove they broke it. String of emails goes on for 2 months and they finally say I can contact shipping insurance but then also say that shipping insurance is likely expired but I should look into it anyway because they won’t give me a refund. I will never do business with this company or recommend a them
"


Verified
4/5

2024-01-18

"took a while to figure out how to find parts"


Verified
4/5

2023-12-31

Website easy to navigat

"Overall parts and accessories are easy to find and verify they fit you vehicle. The only small glitch was it was not able to verify my shipping address while othe website don’t have that problem."


Verified
5/5

2023-12-27

Answers came quickly and service was great. I'm a return customer

"Quick and easy answers just so I ordered the right items and quantities"


Verified
5/5

2023-12-12

Online purchase

"I goggles the part I needed. Your website came up. Price with shipping was cheaper than other eBay type options.."


Verified
5/5

2023-11-15

What I needed at a fair price

"Easy to use website, had what I needed in stock. Happy customer."


Verified
1/5

2023-11-02

Bad customer ser

"Called was rushed before I could even answer was rude and hung up on me "