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Product & services pricing
4.12/5
Chance of future purchase:
3.83/5
Shipping & packaging:
2.50/5
Customer service:
4.17/5
Return/Replacement policy:
1.67/5


Verified
5/5

2024-11-22

"The service guy gave me awesome, friendly fast service that enabled both of us to get what we needed: (me parts, him payment) at the close of business for the parts dept."

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Verified
2/5

2024-11-19

Drama in the Ordering room

"FireFox browser worked but then didn't work when selecting the Cart info.. Switched to Brave and it worked fine except it told me that the product didn't match my car - entered my VIN and then it said it 'might not' fit my vehicle"

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Verified
5/5

2024-11-11

Discount on Parts

"Thanks for the savings. Great job."

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Verified
5/5

2024-11-11

good stuff

"very logical website and purchase walk through"


Verified
1/5

2024-11-01

Wrong price

"I called in requesting pricing on front AND rear brakes. I was quoted around $300. $484 dollars later i learned that that was not a good quote. While he did save me $195 I had to go and buy them online, at the online rate otherwise it would have been $650"

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Verified
5/5

2024-10-21

Tim is the BEST!

"Tim resolved questions in a pleasantly professional manner."


Verified
1/5

2024-10-20

Mobile ordering confusion

"Ordered using my phone since I didn’t have access to a computer. When checking out it defaulted to shipping to home address. Clicked pick up in store and it didn’t update the check out for getting rid of the shipping cost right away. "

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Verified
3/5

2024-09-30

had to use caps for my name and address

"the website couldn't find my vin or my address I had to refresh a few times and use caps lock "


Verified
5/5

2024-09-25

Let's just hope it comes!

"I ordered a part. They took my money. They asked for a review. Now we wait."


Verified
5/5

2024-09-18

Very happy customer

"Very very very pleased with the ease and amount of discount that I was given on this purchase. Step 1 was smooth. Let's see how delivery goes. "


Verified
1/5

2024-09-13

Website tricky to use. They mailed to wrong address!

"website didn't allow me to select all the items I needed from the diagram page. I had to keep going back and forth between browser tabs to get the three items i needed.

They mailed it to an address I didn’t put in on the order page. The conformation email has my correct address. I have no idea how they entered the wrong mailing address.
"

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Verified
5/5

2024-09-21

Plate air flaps

"Parts dept was helpful on getting me other model #"

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Verified
5/5

2024-08-21

Quick and Convenient

"Good prices and quick pickup is convenient at Walser Subaru Burnsville"

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Verified
5/5

2024-08-18

thumbs up

"was easily able to find the part i needed. thank you"

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Verified
2/5

2024-08-16

Your website is terrible

"Terrible navigation in your website "