"I got a lot of appliances and have a lot of renovating jobs in the works. I was buying through Howard's appliances but the thought I would give WDC a try.
Everything turned out good, the delivery was great, will use them again on my next orders"
"Placed order of exact fridge I wanted. Credit card was charged. 5 days later, I got an email saying the fridge was discontinued and that my order was cancelled. Still waiting for credit on my card. "
"Very helpfull young men, he left my washer and dryer in garage .
Job well done!"
"Ordered online with inventory available. Paid with credit card. The charged my card. Waiting for order. Got a call and the said sorry we are cancelling your order baecause there is no inventory. That was bad enough and then they said you will get your refund in 5-7 days. What? That was a $3,400 purchase, you said you had inventory, then I get a call that the system was wrong and I have to wait 5-7 days for my money. What am I supposed to do go put another $3,400 on my credit card? I don’t even have that much credit. Really disappointed!!!!!"
"ive dealt with idc many times with no problem but this purchase is a nightmare upon purchasing a new washer and dryer and promised delivery in 10 days, on 9th day i called to see when delivery time and told they couldn't delivery until nov, dec and was offered a floor model a perfect set of the same ordered at a discount so i accepted. On delivery not perfect, different serial numbers, called wdc left message while delivery men still here, no response called next day at 10, 11. 12 . 1, spoke with customer service was told manager would call me back he was on the phone no call , called back manager out to lunch called back finally talking to him and he isn't helpful or really to concerned to resolve, said he calm back no such luck still in this mess. so called electrolux to fin d this pair was made in 2016 and have been in warehouse and damaged to which there not for sure can be fixed and if i return this pair i was told there will be no discount on new purchase so i believe this company has changed and not reliable"
"It was an easy shopping experience at the store location in Agoura Hills. Delivery was on time & installation was handled professionally & efficiently."
""DL" was great to work with! He was very professional, and made the entire process seamless. "
"Salesman provided good service and delivery men where excellent. "
"Selected a great refrigerator. Was scheduled to be delivered the next week. My refrigerator died suddenly on Friday. Called the store and they arranged for my refrigerator to be delivered 10:30 am Saturday. Amazing!
Thank you!"
"The guys that delivered our washer and dryer were wonderful. They were careful and knowledgeable. Could not have asked for better service!"
"Only went in for a range hood and came out with a dishwasher too. Had been thinking about a new one for our kitchen redo, so not unexpected. Soft sell, but determined that you get the best thing that you are looking for. Best for you, not highest price. So did like that wolf stove, but didnt really need it."
"Now a service call to Fix not change out a brand new unit...........not impressed"
"Products were delivered when and where promised. Great service."
"I had need for a very hard to find Kitchenaid refrigerator. WDC explained they were on backorder but I was willing to wait
Throughout the wait period my salesperson kept me totally informed on the ETA of the unit
Very professional and a great transaction "
"Communication was thorough and consistent. Product was delivered within the time frame promised and had no damage."