"What great service from Watch Repairs USA! Did exactly as I asked! Will use them again.
Bob"
"I was very pleased with how the repair was completed. Impressed that when I sent the watch, a photo of it was taken and sent back to me so I was assured they had received my watch. I was kept informed as to what would be done, when, and how much it would cost. We now have a watch that is about 40 years old but now in new condition. Fantastic."
"I have just received my watch today after it's complete restoration. When I sent it to you, it had not only ceased to keep accurate time (even after a repair by the USA representative of this storied Swiss watch maker), but the case was worn and, I was told by others, could not be restored.
After your restoration, the watch looks like it did over 45 years ago when I received it as a gift from my parents. It's beautiful! It keeps accurate time and will now be a prized piece that I may proudly one day give to my son to wear.
Thank you very much for your wonderful work!"
"In one word, Excellent.
I have already referred your company to my co-workers.
Thank you."
"I was a bit reluctant to send off my watch but Watch Repairs USA was very responsive with a confirmation of receipt and subsequent repair estimate. I believe I had my watch back with the entire process in around 5 days. Of note was the fact that my local jeweler was unable to repair the watch on 2 separate occasions."
"Just got my watch back. Looks like new. Great service, great work, great in keeping in touch. I highly recommend Watch Repairs USA. "
"I sent this firm my Cyma wristwatch. Their service was excellent. They contacted me to let me know the watch had arrived at their shop. They contacted me again to give me an assessment and cost estimate. They contacted me to let me know the watch was enroute back to me and added the tracking number. The watch runs perfectly. They made all the necessary parts replacements and serviced the watch as well. I am very pleased with their work and recommend them highly."
"Topnotch service, very clean work. would recommend to anyone."
"My watch is keeping perfect time. Frankly, I was concerned about Watch Repairs USA after reading so many negative online comments about their service, however since my watch was already in their hands, I hoped for the best. I am very pleased with the work. My watch was returned looking brand new. The repairs were somewhat pricey, but Adam and I were able to negotiate the cost to a point where I could justify the expense.
"
"Adam was very responsive in providing estimate for repairs and very prompt in completing the repair and returning the watch. I am very impressed! Watch repair and refinishing needed the fresh, uncomplicated and reliable approach that they bring to the table."
"I used this watch repair service for 2 watches. they were excellent. I received acknowledgement quickly and the repairs were done quickly. Communication from them is really great. They give you all the information about everything they are doing. I would highly recommend them, The High End Jeweler in my area took ober 2 months to change a battery. Watch Repairs USA is excellent."
"I cannot provide any feedback to improve this service. The method in which Watch Repairs USA receives, documents, and communicates with the customer every step of the process was remarkable. I would definitely recommend using this service."
"Watch Repairs USA did a wonderful job of restoring my hopelessly broken Esquire watch to like new condition. I really wasn't sure they could do it, but they came through, and did it at a great price."
" I have an older Hamilton watch that "died" several years ago and I could not find a local jeweler who could repair it as the parts I was told were no longer available. Watch Repairs USA however had no problem repairing the mechanism. Several years later the circuit board of the watch required repair and Watch Repairs USA again handled the repair efficiently.
If you have a watch with sentimental value that no longer works and is sitting in a drawer because you cannot part with it despite it not working and being told it's not repairable, consider sending it to Watch Repairs USA for an examination. I would not be surprised if your family heirloom winds up back on your wrist.
"
"I sent my beautiful Seiko watch to Watch Repairs USA via UPS. When it arrived at their business they sent me an email with a photograph of the watch so I knew it was my watch and that it was received in good condition. They cleaned the watch and did the repairs as I had asked and sent it back with full tracking information. The repaired watch arrived in a well protected package and it now runs again and looks great."