"Incredibly smooth and satisfying buying experience - at first I must admit I was a bit skeptical dealing with Watches-Swiss but Marc was incredibly professional all along and great to work with. Impeccable all through the entire buying process, great communications and assurance I would be getting what I wanted ... WHICH I DID! Would highly recommend!"
"Reach out to Marc - he is a 5 star experience. He wasn't able to source my original choice but made up for it with another very nice option plus discount. Thank you Marc!!!"
"Enlisting the help of watches-swiss.com to locate a hard to find watch for me was a smart decision and pleasant experience. Why? Marc found the exact watch I wanted that isn't typically available again for another 12 months. Marc also promptly responded to all messages I sent him, provided me with updates when asked as well as provided latest tracking information. The price was fair and I got exactly what I wanted! I will definitely use their services again when it's time to feed my newly found watch addiction. Thanks again, Marc!"
"Marc has been very helpful every step of the way throughout the buying process. Although the watch I initially wanted was not available, Marc worked with me to get an alternative option which I ended up loving even more. I will definitely look here first to purchase my next watch. Thank you Marc! "
"I had the best watch buying experience!! Marc is a gem!! Very helpful and patient. Thanks again sir"
"I initially reached out to Marc about a watch that was sold out. Even though his hunch was that it would be impossible to find, he went the extra mile a checked with multiple suppliers. Unfortunately we were unable to find the specific model, but his amazing customer service and exceptionally quick response time lead me to reach back out to him a couple of weeks later to purchase a different model. Throughout the purchase he was incredibly helpful and kept me updated on every step of the way. There are a few unique points when buying through Marc that you probably wouldn't get with buying directly from a supplier or AD, such as not being provided the postage tracking number, but everything is explained clearly and has a logical explanation. Ultimately the watch arrived right when he said it would and came just as it would if I had bought it directly from the manufacturer - full warranty and packaging. I can't recommend Marc enough, he will definitely be my first point of call when buying my next watch!"
"Marc runs a tight operation over there at watches-swiss. He communicated with me constantly and when I received my watch (a Hamilton Murph 38mm) not only was it in perfect condition and obviously brand new, but the packaging was so protective and meticulous that the watch box itself came in the mail in perfect condition. I will buy from them again."
"Responce is very quick and service is just ezcellent!"
"Marc, was very helpful in answering any question I had and made the purchasing process hassle free.
Highly recommended his service "
"I've bought more than my share of watches. I would recommend this company to anyone looking for a quality Swiss watch at a great price. Marc was transparent throughout the whole process and delivered my Ball watch as promised and on time, with a full factory warranty. He will be my first choice for future watch purchases."
"This was my first purchase with Watches-Swiss, and I am definitely very happy with my watch and the ordering process. Marc was very helpful and guided me through the process. It was seemless and I received the watch earlier than expected. Kudos to Marc and his excellent customer service and personal attention. I look forward to my next watch purchase from Watches-Swiss."
"Within the past 3 months I have ordered 2 Longines watches from Watches-Swiss.com. The owner, Marc, communicated directly with me both times and answered all my questions. In both cases, I received the watch brand new in pristine condition with the official box and papers. I received a discount of about 27% off the MSRP for both watches. These were newly released popular watches and no Longines Authorized Dealer would sell them below the MSRP. The watches were also not available on any of the "gray market" watch sites like Joma shop. I could not find any where else that came close to matching the price I got for both these watches. After you place an order, you typically have to wait a few weeks for Marc to source the watch and have it sent to you. In both cases, I got my watches delivered 3 or 4 weeks after I ordered them. Marc communicated with me promptly every step of the process. I ended up saving several hundred dollars by ordering the watches through him. Marc, keep up the good work."
"I'm not a guy who usually writes reviews but this company deserves one. Marc the owner is an absolute pleasure to work with. Extremely helpful, very fair prices, fast and secure shipping.
I have bought many pieces from him and will continue to do so."
"My impression of Marc R and Mark Time Corporation/Watches-Swiss.com is 100% positive. He appears to the kind of guy that will bend over backwards to satisfy his customers. Ask him for a particular model and he will likely try to move mountains to find one. Sometimes that requires tremendous, painstaking effort from him and excruciating patience for the customer, but you can be confident that Mark will fulfill his end of the bargain (if at all possible) and complete the transaction ASAP.
His powers are limited. He doesn’t build watches; he builds relationships. That means first with suppliers to ensure access to products, and then second with his customers to satisfy their wants and needs.
Some of his prices are unbeatable, others are not; but I’ll betcha in many cases, if not most, he will negotiate a mutually agreeable price when the customer is reasonable, willing, and able to be flexible, and has done their due diligence, before pulling the trigger on a purchase.
One’s outlook when critiquing a merchant or product (or any human exchange) is largely dependent on the quality of their character, their work ethic, and the depth of their understanding of commerce: regardless of the product or service rendered. Some folks are reasonable, others ain’t. I believe that Mark is an honest, honorable, and conscientious businessman. The following is a message that I sent him after a recent purchase.
Marc,
My Zodiac Super Sea Wolf GMT ref. # ZO9405 arrived as predicted. She’s a beaut. Ordered it on Black Friday 26 Nov. 2021 and received it via UPS second business day, Wed. 1 Dec. 2021.
• The price was unbeatable.
• Our 29 Nov. Online Chat was congenial.
• Doing business with you was a pleasure.
• I could not be more pleased.
• You won a new fan.
Going Forward:
• I will suggest you first to kith and kin.
• I will consult with you first.
Sincere Best Wishes to you and yours!"
"Fantastic experience, great customer service, terrific value! Highly recommend! Marc is excellent to deal with."