Product & services pricing
4.74/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.54/5
Customer service:
4.50/5
Return/Replacement policy:
5.00/5

5/5

2023-12-14

Happy Customer

"My watch was delivered today. Very happy with the watch. Easy transaction and quick delivery.

Looking forward to add to my watch collection and will use Watchmaxx.com.

Thank you.
"

Pricing of products and services
Likelihood of customers making future purchases
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5/5

2023-11-25

Highly recommended

"What a nice experience buying watches at WatchMaxx! Fast and I got the watch that was described. Highly recommended! I will purchase more items in this online watch store.
Sincerely
Carlos M. Gonçalves
"

Pricing of products and services
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Product Returns/Refunds/Exchanges

1/5

2023-11-20

Broken Watch - Not new

"I was supposed to receive a brand new Tag Heuer Carrera Automatic. What I got was something damaged and used. From the moment I received, the watch constantly lost time, every day. I even bought a watch winder which this model should not need. I was bringing the watch to a local jeweler to resize the band when I noticed a loose screw floating in the bottom of the case. I had the jeweler send to Tag for a repair the ended up costing me an additional $550 above what i paid for the watch. I didn't even bother reaching out to Watchmaxx for this repair as I now had zero confidence in what they would do to it. I will never buy another product from them and I will caution anyone I meet who considers buying from them. Buyer beware! "

Likelihood of customers making future purchases

5/5

2023-11-07

Excellent Price and Fast Delivery of My New Breitling Watch

"This is the first time I have ever purchased a luxury brand watch on-line and I admit I had some reservations, but after speaking to a Watchmaxx.com customer service representative, who was friendly and answered all of my questions, I placed my order. Less than 24 hours later I received my new watch, in the original box, with all of the protective packaging and Breitling card. The watch is perfect and the price was amazing. I couldn't be happier with my purchase with Watchmaxx.com. "

Pricing of products and services
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5/5

2023-11-03

Impressed

"Great website. Easy search and secure ordering. Responsive staff. Alerted at all steps of order and shipment. Great products and discounts. "

Pricing of products and services
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5/5

2023-09-22

Purchase Made Simple

"Finally got to purchase the watch that I have been wanting for some time now. The purchase was made simple and easy by Watcmaxx.com. Shipped the next day without incident. I have purchased watches in the past from Watchmaxx.com without any problems. They are a reliable company that carries excellent watches. "

Pricing of products and services
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5/5

2023-09-08

Great watch and timely shipping!

"Watchmaxx made purchasing a watch easy. Very simple process to order a high end watch at a great price!!!"

Pricing of products and services
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5/5

2023-08-31

Very good! Only on delivery

"Delivery require person to be home to sign, can not redirect to an ups station for pick up. "

Pricing of products and services
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Product Returns/Refunds/Exchanges

5/5

2023-08-12

If you’re looking for a timepiece…..

"You’ve come to the right place! If you want selection, service and a Great price.
And. Delivery so fast it will make your head spin!
Thanks Watchmaxx!
"

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1/5

2023-07-24

They shipped the wrong product and then charged restocking fee upon return

"I ordered a watch band for a 19mm Tag Heuer. Paid, and then they shipped flawlessly. IT arrived, and I said that the band was 20mm and had a different serial number on the clasp than then band that I ordered. They provided a RA number, and asked that I send them a photo.

I said I was willing to exchange for the correct band, or they could refund if they didn't have the band in the size I actually ordered. They just processed a refund and charged me for shipping and restocking fee. Poor practice given they sold me something I didn't order in the first place.
"

Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

5/5

2023-07-22

Great watch deal

"I am very satisfied with the transaction I recently had with Watchmaxx.com. They had the Tissot watch I wanted and it was delivered very quickly. I wouldn't hesitate to buy from them again."

Pricing of products and services
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5/5

2023-06-29

Great service

"Watchmaxx.com is a class act. Brooklyn N.Y. to Spokane Wa. in 48 hours delivered. Free shipping. $155 off of MSRP. Couldn’t ask for more. I’m very happy with the watch I received. (Tissot PRX Powermatic 80 blue dial leather strap men’s watch). I would recommend this merchant."

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5/5

2023-06-20

All that was promised and more!

"I ordered a watch as a gift with another seller, but it fell through at the last minute (they claimed to have it in stock, but they were actually backlogged for months!). With less than a week to spare, I ordered another one from Watchmaxx.com and asked if they could somehow send it to me internationally ASAP. I was expecting it on Thursday, the last day before the event - got it on Tuesday, with plenty of time to inspect, approve and wrap. Thank you, Watchmaxx.com!"

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5/5

2023-06-10

Quick delivery and great product

"The delivery got here 2 days earlier and the watch is of great quality. One thing to improve is to include the band resizing tools in the package. "

Pricing of products and services
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5/5

2023-06-08

Great seller - great communication

"I bought my 4th watch this year here and will continue ... ;)"

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