ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-05

Two thumbs up!!

"Great products and fast delivery. Alway a great online shopping experience!!"


Verified
5/5

2017-12-05

On the rocks

"Glasses were great and service was too."


Verified
5/5

2017-12-05

Great selection, order process, pricing and fast delivery

"Everything order was as expected and I will continue to browse the Wayfair way....thanks"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-12-05

Fast and Painless in Ohio

"Fast free shipping, and the delivery guys were good, too. The coffee table is better quality than expected, and we are happy with the purchase. easy to assemble, but takes 2 to do it easily."


Verified
5/5

2017-12-05

Wayfair

"I love Wayfair, their, pricing, product quality and ease of shopping"


Verified
3/5

2017-12-05

RETURNS HAVE NOT BEEN CREDITED TO MY ACCOUNT

"nOTHING BUT GOOD THINGS TO SAY ABOUT CUSTOMER SERVICE AND THE QUALITY OF THE PRODUCT. HOWEVER, I HAVE NOT RECEIVED CREDIT FOR MOST OF WHICH I HAVE RETURNED"


Verified
5/5

2017-12-05

Above and Beyond!

"Just changed address and had issues with system oedring. Some things arrived briken and customer service is amazing. Love it."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-12-05

New Home purchases

"I have ordered MANY things from Wayfair, and I keep going back! Everything I have ordered has come in perfect shape, exactly as I expected, with very, very nice delivery men. I live high on a mountain and I bought a Huge Bedroom set. It was HEAVY. They brought it right in and put it right where I wanted them to. :) I am a forever fan now."


Verified
5/5

2017-12-05

Happy

"Met my needs. Happy with the products.
"


Verified
5/5

2017-12-05

Excellent Service

"I ordered a sideboard for my dining room and couldn’t have been more pleased with the whole experience. The delivery was superb. I keep getting compliments on my new piece. Very happy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-12-05

My experience with Wayfair

"I brought load of omforters and bed linens pillows and body pillows even order presents from them sent it to the person I'm giving the gifts to I had no problem with Wayfair"


Verified
5/5

2017-12-05

Excellent

"I now only shop on wayfair. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-05

Wayfair Review

"Excellent service and merchandise"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-05

More than fair

"I received 3 identical rugs,name and mfg were different from my order, and the reason was explained and I had gotten the correct order. All 3had a bad dye or glue odor that did not go away after 36 hours outside. You removed them from my bill and suggested I donate them. Very fair result. It would have been difficult to repackage and return. Thank you for your response and I w continue to shop with and recommend Wayfair. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-12-05

Good experience.

"Good experience. Fast service. Reasonable price. I couldn’t ask for more. "

Detailed Review Benchmark + -
Pricing of products and services