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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
4/5

2017-11-17

The Wayfair Phenomenon

"Wayfair sells an amazing assortment of household items, large and small, and delivers them well and quickly. They are extremely well organized. I’ve made many purchases from Wayfair and on many occasions the products and the delivery have exceeded my expectations. The reason I did not give them 5 stars is that customer service varies from outstanding to occasionally disappointing, depending on the associate I happen to get on the phone. Also, I sometimes have to wait to speak to someone when I call. "


Verified
5/5

2017-11-17

Always pleased with the items I order!!!

"Everything I order is always as described. I couldn't be happier and the customer service is great!!"


Verified
5/5

2017-11-17

You get what you ordered.

" I have always been very happy with my purchases. I look everything over carefully before I make a purchase, and I have always been pleased.
"


Verified
5/5

2017-11-17

Always a good experience.

"Good price. Fast shipping. "


Verified
5/5

2017-11-17

Very very satisfied

"Very satisfide with costumer service and the 2 delivery boys who really did fantastic job moving the armchair inside the apartment with no damages
Thank you
"


Verified
5/5

2017-11-17

Dude

"Awesome products awesome shipping awesome delivery wonderful packaging very fast love Wayfair"


Verified
2/5

2017-11-17

Received TWO tables.

"I looked at 2 tables, liked both but ordered one. Both came"


Verified
5/5

2017-11-17

Excellent products!

"Thank you Wayfair for excellent service and products. Very satisfied with everything I have purchased from headboard to furniture. Will defiantly keep you at the top of my list!

"


Verified
5/5

2017-11-17

Love wayfare

"Quick correct and complete."


Verified
5/5

2017-11-17

Cindy of Apache jct

"Package arrived sooner than expected. The young men who delivered it were very professional and did a great job."


Verified
5/5

2017-11-17

Real help when you call

"I was looking for a particular fan and had checked multiple online shopping sites for availability/price. I found the fan on Wayfair, but it was the larger model and I preferred the smaller model. I decided to call Wayfair just to be sure about availability and shipping. Customer service was very responsive and even found the smaller model for me on their website. Very happy!"

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Verified
5/5

2017-11-17

I Love buying from Wayfair!

"Generally good quality producucts. When there has been a problem, customer service was listening and made it right."


Verified
5/5

2017-11-17

Burlap bedskirt

"Delivery came quickly. I really like the bedskirt. It had a run in it, but decided to keep it any way. "


Verified
5/5

2017-11-17

Finishing touches

"We moved into a new home and have finished each room with exactly the right touch. From beds to head boards to accent chairs, we're thrilled with every purchase!"

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Product Returns/Refunds/Exchanges

Verified
4/5

2017-11-17

Chest

"I ordered the white chest and I got the grey one."

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