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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
1/5

2017-09-13

Box was crushed, needed to be wrapped in plastic to hold together

"Very disappointed in the delivery of the dresser. the box was so crushed that it needed to be wrapped in plastic wrap to prevent the parts from falling out. The paint was scratched and peeling and parts were crushed. I still need to contact customer service for resolution."

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Verified
5/5

2017-09-13

Upholstered chair

"Great experience! Ordering seamless, delivery on time and product is good quality and beautiful! Read comments from others about it being uncomfortable but I don't find this to be the case. Nice chair, good price and excellent experience with Wayfair! Can't beat the free shipping either. "


Verified
5/5

2017-09-13

Great Customer Service

"Staff spent the better part of an hour over the phone running through various style options and color combinations. A virtual shopping showroom"

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Verified
5/5

2017-09-13

Only way for me to shop!!!

"I love the verity of items to choose from, the prices, and the customer service is beyond excellent. "


Verified
5/5

2017-09-13

Great company

"The item was exactly as described. Good quality. Extremely fast shipping."


Verified
1/5

2017-09-13

Not Good.

"I ordered a wrap around bedskirt. The item that I received was not the wrap style. And the color was wrong. The item I received was so wrinkled even an iron couldn't get them out. I paid a lot of money for a lousy piece of something I can't even use. Don't think I will be ordering anything else from Wayfair. "


Verified
5/5

2017-09-13

Great!

"Beautiful rug and great customer service. "

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Verified
5/5

2017-09-13

shippments come on time and in great shape.

"great prices.if you say 2 days it's 2 days."

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Verified
5/5

2017-09-13

Timely refund

"I order a bed and my plans changed, had to return. The process was worry free and my refund was credited right away. Excellent customee service. "


Verified
5/5

2017-09-13

Love to shop at wayfair.

"I have had a very good experience shoping at Wayfair,sales representatives are very kind and helpful.
I love the quality of their merchandise,and always it is delivered on time.I have recommended to all my friends.
Thank you Wayfair.
Sincerely,
G l
"

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Verified
5/5

2017-09-13

very satisfied customer

"items were delivered on time, in great condition, no issues at all."


Verified
5/5

2017-09-13

best ever

"Wayfair is the greatest thing to come along since sliced bread. I love them!!!"

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Verified
1/5

2017-09-13

Wayfair canceled my order

"Wayfair canceled 5 times my order for no reason"


Verified
5/5

2017-09-13

Happy customer

"I was able to find what I wanted and needed. I was also offered to utilize the payment plan. Made me happy and my life much easier. I got my sofa delivered to my front door. It looks amazing and great quality. Overall very happy and plan on making more purchases with Wayfair in the future. "

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Verified
5/5

2017-09-13

Best service EVER

"The best, easy ordering. Swift delivery"