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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2018-01-20

Very pleased

"First time ordering wirh Wayfare — and quite frankly, a little doubtful whether one could buy furniture online.

Not only do I adore these chairs, but service was exceptional. Will use them again.
"

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Verified
5/5

2018-01-20

I always feel secure making a purchase through Wayfair

"Wayfair always stands behind their customers. Thank you Wayfair. "


Verified
5/5

2018-01-20

So far so good :)

"I like your filters - keep developing more ! Makes narrowing a search easier ."


Verified
5/5

2018-01-20

awesome

"shopping at Wayfair is great the product, shipping and service were great"


Verified
5/5

2018-01-20

Great Customer Service

"Very pleased with the customer service we received from Wayfair when we had an issue with our order. The Wayfair representative made sure he addressed and solved the issue to our satisfaction. "


Verified
4/5

2018-01-20

Customer Service

"Little rocky a first: item delivered to wrong address. After things were corrected, it resulted in a good experience."


Verified
5/5

2018-01-20

Excellent

"Best shopping site by far"


Verified
5/5

2018-01-20

Always Excellent!!!!!

"I love wAyfair!!! Awesome service!!!!"

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Verified
5/5

2018-01-20

Great bang for your buck

"Great service and great quality. Design on a dime!"

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Verified
1/5

2018-01-20

Delivery service was horrible

"The delivery company you used was unreliable, rude, and never delivered the furniture. We ordered and paid for white glove delivery. The delivery company “Dependable Express”, were neither dependable or express. The first delivery date was delayed, then around 6:30 that evening they called to say the truck broke down. We understand things happen so that was okay. The driver told us they were working extra crews (this was the week before Christmas), and to.d us they would deliver on Saturday, two days later. They never showed nor called. When I called after staying home all day, they told us they only deliver once a week and it would be the next Wednesday. The following Wednesday we stayed home and called multiple times throughout the day for updates. They would only say that the driver would call 30 minutes before he got here. Finally at 6:00 we left for dinner. They never showed or called. At this point we called Wayfair to cancel our order.
The following Wednesday they called us to schedule delivery and we told them we had cancelled the order they were very rude to us and lied about an attempted delivery.
I would not order anything from anyone that uses this company.
"


Verified
4/5

2018-01-20

Perfect table for serving

"The table needed to be assembled. The instructions were a little unclear at one point but overall project turned out well. Would recommend this table."


Verified
5/5

2018-01-20

I love them!!!

"Everything I have ordered has been exactly what I expected and more. The quality is excellent "


Verified
1/5

2018-01-20

Damaged and broken

"The package was damaged and the item I purchased was beyond repair. So disappointed. "


Verified
5/5

2018-01-20

Buffet beauty

"Great company! Delivery was prompt, product was better than expected. Absolutely beautiful!!"


Verified
5/5

2018-01-20

Excellent

"Furnished my new condo through wayfair"

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