ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
4.50/5
Featured Review


Verified
5/5

2019-10-18

Great service

"No hassle. I just ordered my contacts and the came in less than a week. I have used them for years. They are the cheapest around."


Verified
5/5

2019-10-18

Great experience

"Very easy to order, and great prices for high quality lenses."


Verified
4/5

2019-10-17

Contacts

"First time ordering and it was very quick and easy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-10-13

Most Reliable

"Step by step process is smooth and easy. Very user friendly. Best prices!!"


Verified
4/5

2019-10-10

Good price before the processing fee

"The contacts I purchased were the best price on the internet. They were even priced better than my eyecare provider quoted me. With consideration of a rebate offer, the overall price was very alluring. However, the processing fee that was added to the total cost was a bit alarming. I was still impressed with web-eyecare and their Norton guarantee on all purchases, so I went ahead with the order regardless of the processing fee. Thanks web-eyecare for guaranteeing my contacts!"


Verified
5/5

2019-10-09

Fast and accurate

"Order came quickly and correct."


Verified
5/5

2019-10-04

First Time User

"I recently used WebEyeCare for the first time to order my contacts. Their website was easy to navigate with no price change surprises when I checked out. Prices were better than the competitors I checked and contacts arrived promptly. "


Verified
5/5

2019-09-29

Happy with WebeyeCare

"Webeyecare is very affordable and shipping is fast."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2013-08-17

Excellent Way to Purchase Contacts at a Substantial Discount

"This is my third time purchasing contacts from Web EyeCare. This time the discount they offered was substantial to what I could find elsewhere. The ordering process was simple and my contacts arrived before the date they promised. My only criticism is the reward program they offer is not of value to me because it expires 1 year after my last purchase. I can't get my new eye exam (insurance requires you wait a year plus 1 day) in advance before the expiration date occurs. I don't want to take the chance that my prescription stays the same to reorder under the old prescription. They need to provide more time. The other area that would be more customer friendly is to give you more time to leave items in your cart before they eliminate the incentive to buy and remove the items. I competitively shopped 5 sites before choosing Web EyeCare. This took me more than a few days to complete. It was annoying to start all over and lose the small incentive to buy my shopping cart. You fix these two items and you will be the best online purchasing site ever!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2019-09-25

Afforable!

"Not only has WebEyeCare had great customer service with the few minor issues I've had over the last couple of years, they are extremely affordable. I don't have amazing vision coverage, so it's helpful to get my contacts ordered online for a good price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-24

Great and fast

"Great and fast love it. Didn’t know will be so quick "


Verified
5/5

2019-09-14

Contact reorder

"My experiences in ordering my contacts with Web Eye Care have been awesome. They make the process painless, customer service & ease of use of website are just two ways they stand out from the rest. Plus their prices are very competitive! I will be reordering from them in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2019-09-13

Got the contacts, but the glasses seem to be in limbo.

"I received the contacts within a week. My glasses order showed "shipped". Two weeks later I try the tracking info and it says 'waiting to be picked up' and the status still says "shipped". I sent a note asking when/if this shipped.

Now the status is "GlassesFaxFri" whatever that means and my tracking info is gone.

I will give them another week, then cancel the charge from the credit card end.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2019-09-10

Sent Wrong Rx

"I uploaded my prescription & was sent the wrong contact lens prescription (-2.75). I had to reorder my contacts; I now have 4 boxes of contacts I can't use! "


Verified
5/5

2019-09-08

Great place for all your eyewear needs!

"I absolutely LOVE this company. I get amazing pricing on my name brand contacts and quick delivery. I will recommend this site to all my family and friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process