ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.75/5
Customer service:
4.39/5
Return/Replacement policy:
4.09/5
Featured Review


Verified
5/5

2016-10-17

Easy and fast ordering!

"I ordered contacts and needed them fast. I messed up the prescription in my first online order, but was able to chat with someone online who fixed it within 2 minutes and confirmed via email! I got my contacts in just a few days!:)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-17

Best price, easy ordering

"WebEyeCare carries my brand of contacts at the best price. Ordering is easy! The first time I ordered I took a picture of my prescription and emailed it to them. After that, it was stored on file. I've been ordering for over a year without any issues. Contacts arrive when they say they will. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-14

RAPID EYE MOVEMENT!

"I recently moved to Hawaii and needed my contacts in a hurry. I received them in less than three days and that included a long flight over the ocean! Very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-13

Best Place for Contact Lens

"This is the best place to buy your contact lenses in my opinion. I have bought from other internet companies and somewhat satisfied with their service, but with WebEye they exceeded my expectations. Thank you for your fast service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-04

The Eye is with me!

"WebEye care was very speedy and I was able to get my contacts rather quickly at the lowest price. 10/10 would recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-04

Highly Recommend!

"Fast delivery, excellent brand choices, easy website to negotiate...So many positive things to say! I also appreciate the excellent Customer Service I received when a new employee mistakenly sent me an incorrect prescription. I was provided a return shipping label at no charge, and my contacts were replaced with the correct prescription in a timely manner. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-04

Great price and service!

"The ordering process was very easy and shipping was fast. Great service for the lowest price that I found anywhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-09-30

Worst company ever

"Shortly after placing my order, I was notified via email that my contacts were on a 5-10 day backorder and they would be back in touch when they were in stock. After 2 weeks, I emailed multiple times (no response), called (no answer) and tried to Live Chat via the website (chat was disabled). I emailed once more to say that I wanted to cancel my order (~3 weeks after my initial order) and never heard back. Finally, I got an email saying it shipped weeks ago (but hasn't arrived to my house yet). What a terrible company. How they are in business I have no idea."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-24

I can see again and still have money in my bank account!!!!

"My contact lens prescription is expensive. I was searching all over for better pricing than what I'd get locally and stumbled across WebEyeCare. Not only were the prices great to begin with...my lenses were ON SALE!

I went with the free shipping option and they still showed up just as fast as if I had paid for a faster option.

They are my new goto company for sure!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-20

WebEyeCare ROCKS!

"Order to delivery was a cinch! Quick and efficient and maintained email contact to keep me informed. I have already recommended them to my friends, and provided contact info and cost comparison to my optometrist's office."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-19

Good deal!

"this is my first time ordering from your site. it was relatively easy. the only barrier I had initially was getting the coupon for first time users. I called and the representative quickly helped me out with that.
My son and I are satisfied.
thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-14

Rave Ratings

"Amazing service, quick and easy, and delivered right to my door. The contacts were on back order but they were still delivered on time. I have sent the website to my sister so she can order and I will be sharing it with my friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-14

Quick and Easy Order

"Website is easy to navigate and the price is right. I was able to quickly enter my order for the products I needed. If you could provide a method of uploading a prescription during the Checkout process, this would certainly expedite the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-13

I can see clearly now . . .

"My contacts are here! See what I did there!? All jokes aside best place to get my contacts. Best price around the Internet and fastest shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-12

"Based on my experience as a returning customer, WebEyeCare provides terrific VALUE through its combination of low cost, high efficiency, easy process, confident quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A