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Verified
5/5

2020-10-24

Love the clothing

"The clothes always arrive on time. And if for some reason they don’t fit right. It’s very easy to return it to the store. My closet is full of white house black market clothing."

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Verified
5/5

2020-10-24

Beautiful experience with this company.

"Their clothes are great and so are their prices. Very easy company to do business with!"

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Verified
5/5

2020-10-24

Very happy purchase

"I bought 3 tops and a pair of booties. Each piece was beautiful, well made and fit me perfectly "

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Verified
5/5

2020-10-24

Online shopping was easy

"I was looking for black faux leather pants and found easily on the website with timely delivery. 2 days earlier then then I thought. And they fit wonderful "

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Verified
1/5

2020-10-24

Where’s my delivery?

"I still haven’t received my delivery even though I paid for special delivery. When I contacted them, they said it wasn’t there issueabd to take it up with USPS. I’m terribly disappointed and a long time customer. "

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Verified
5/5

2020-10-23

Skinny Jeans

"Love White House Black Market quality!! Haven’t purchased for awhile, but they did not disappoint! Comfortable and a nice material, makes a big difference for jeans! Luckily I purchased 2 pairs, my new favorites!"

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Verified
1/5

2020-10-23

website is ridiculous

"I tried to order two items on your website but it kept totaling up and charging me for the "free" gift. Finally I had to call and spent an hour on the phone to the customer service assistant with her trying to get the order correct. Then she said she was sending me an emailed confirmation which i never received. Not happy ..."

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Verified
5/5

2020-10-23

Love this store

"I love my Bee Cave store because Cara is so amazing at helping me pick the perfect pieces. "

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Verified
5/5

2020-10-23

Great fit! They ALWAYS deliver!

"I can order with confidence! They always fit me perfectly!! I’ve never been unhappy with a purchase in store or online!!"

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Verified
1/5

2020-10-23

Very bad!

"I am still waiting for my pants its been almost a month very not happy. This is my first time buying online, I typically go in person. I've spent thousands over the years but this online by far WORST customer service. "

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Verified
5/5

2020-10-23

Love shopping with WHBM

"I love the style and quality of the clothes. The website is easy to navigate "

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Verified
1/5

2020-10-23

Never received an email informing me my order was canceled

"This is the second review I am sending as they keep asking me to provide a review so they may not have received the first one. I ordered a dress and scarf for a family photo session. I received confirmation of my order. The item did not arrive. I called and the phone message said it was delivered. I called customer service and was told the order was out of stock and subsequently canceled by House Black Market. They never emailed me to let me know and now I was stuck without an outfit for photo shoot. They stated the scarf was delivered but it was not. They said they would refund the amount from my card. I will not purchase from them again. "

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Verified
5/5

2020-09-29

Love WHBM

"Customer service is superb. I am always impressed at the quality of this brand."

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Verified
5/5

2020-10-23

Excellent Customer Service

"Online order was received before expected. I had to make a return and WHBM made it so very easy!"


Verified
5/5

2020-10-23

Great Experience - As always!

"White House Black Market is my favorite place to shop. My last purchase is my new favorite, a beautiful tank that fits perfectly and is so flattering. "

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