"Bracelet and earrings are beautiful, and go with most everything!"
"I was trying to place my third order an the system kept saying about a problem with my address which I could never fix. ☹️"
"I have purchased same pants in the past, that still for. However latest purchase of these times , sizing was terrible. Had to return , none fit. I expected better quality from a store like this "
"I have been ordering from WHBM for over 20 years.....the quality of their merchandise is wonderful....I still have pieces from 10 years ago....I have never had a problem with returns and their programs are great for percentage off. I recommend them fully."
"I love this store! Everything fits well, and the quality is excellent. They also have wonderful customer services and returns. Never had any problem with them. "
"This is my second time ordering jeans from WHBM and I absolutely love them! They are well made and super comfy."
"girls weekend - looking for some cute fall clothes"
"I ordered twice with WHBM for the same item, but both times they canceled both my orders stating the order is no longer available. If the item was no longer available, take it off the list. Waste my time. I would never order from them again. This is ridiculous!"
"I loved White House Black Market merchandise. However, recently the quality of shipping hasn’t been there. One of my recent orders, 2 of the 4 items had issues. The first item was a belt and the buckle had deep scratches. I called customer service and received a credit but if I wanted a replacement (if available) I had to call back. Not good customer service. The belt should have never left the warehouse/store in that condition in addition a replacement should have been right then not another call. Same order I had purchased a cami. I received an email stating my order shipped and provided a tracking number. The tracking continued to show that usps never received the item. I called customer service and the answer immediately was they are refunding my money. No replacement at all and was told there was nothing that could be done because it was lost. I am giving WHBM one more shot. I placed an order today. Fingers crossed it goes well. Please please stop using the USPS please use UPS or Fed ex and not FedEx that partners with USPS. "
"Everything arrived perfectly and fit well!"
"I really like the more classic styles at WHBM, and the sales prices are great! I also love the quality of their clothing."
"Great quality and great customer service "
"Overall I was very happy with my purchases. I have to alter my clothes normally, at WHBM most items were fitted fine. I loved what I’ve purchased, fit was great, style was perfect. Had to return couple of things, but due to personal preference.
Unfortunately, one item that I really love came in damaged, and it was final sale... sad.
I would still recommend WHBM, and will continue shopping. "
"I live in the Instantly Slimming yoga pants. You can dress them up or just go casual. It would be embarrassing to tell you how many I have. I now resent many if my other pants!"
"No doubts about the product’s quality, but also the shopping experience"