"WHBM is a brand that I trust. The shopping experience in their website is great and I always know their sizing will fit. Love the expertise with the stylists in the stores as well."
"Ordered 4 LBD not sure on sizing....loved 2do much I’m keeping them both, even if I have to clean my house in them. Returned 2 and the gals in the store were amazing as always!!
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"Ordered 3 items, 1 was too small so I was able to easily exchange it for a larger size, in store. Happy as always! "
"I enjoy shopping in store, associates are always friendly, knowledgeable and helpful. On-line shopping is just as easy. If I need to return or exchange something I purchased on-line, I can just take it back to the store. They will exchange it if they have the right size. I got great service every time. I am happy with the quality of the products, too. It's one of may favorite stores!"
"I love my shorts! They came in a timely manner.
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"As an active 76 yo widow , I love WHBM. Unique shoes and leggings
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"White House Black Market is my favorite store!!
I love the clothes they sell and I’ll love the help their sales people give . They were always so helpful and great at putting outfits together.
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"The gals who work there are very professional and friendly - a fun experience buying beautiful clothes."
"Beautiful, quality clothing, excellent customer service and fast delivery! "
"Over the last 2 months I spent $854. Sent back clothes for refund. They had paperwork but did not refund until I chased after them.
Also I did not receive an item. Had to call and be told not available but they never gave me notification.
Their clothes not worth the effort."
"Great services and on time delivery"
"Never received one my jacket. When I called costumer service I was told they had bad news. Apparently they didn’t have it. No communication either. "
"Despite COViD impacting our lives, it does not impact our ability to shop, whether it be on line, curbside or in person! WHBM has processes in place to make your experience as smooth and easy as possible. My location in Folsom, CA still offers great customer service! "
"Delivery of my on-line order was quick and the return was tracked so I would know when the item was credited to my charge card."
"It’s easy and fast. They have a lot of choices and with every garment. The jeans and tops are my favorites "