ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-09-29

Beauty Meets Sophisticated

"This sophisticated olive necklace is exquisite! It is the perfect thank you gift! The olive necklace can wear it to work or on the weekends, as we enjoy fall and the winter ahead. The craftsmanship helps me thank a family member for her unwavering support during the pandemic. Thank you WHBM for another magnificent necklace!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-29

Great service, beautiful clothes

"Received my order as promised, actually a day early. Everything was correct size, clothes were exactly as shown on line. Highly recommend."


Verified
5/5

2019-10-23

Great Return Experience

"I returned the Henley I purchased. I was provided with a postage-paid return label. And, I was credited quickly as well. I feel confident to shop again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-09-29

Way too small

"I went by the size chart and I can get them on but I don’t like clothing so tight"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-09-29

Pants were bleh

"I bought 2 shirts, one pair of pants, and a necklace. Everything was as expected EXCEPT the pants. Huge disappointment. Advertised as having a button and zip closure but were elastic waist. Size was way too big, and they were like grandma pants. Very unhappy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Great experience

"I received everything on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-09-28

Never received my order!

"It’s hard to believe you’re asking about my order when it’s never arrived!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-09-28

Canadian Order

"My parcel came within 2 weeks and I was very satisfied with the pants and top I ordered. Very good quality and sizing was right on. Only issue I had was I didn't receive any emails from WHBM so was not sure of the status of my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-09-28

Terrible

"Item was shipped to my local store which turns out is closed due to Covid. I think WHBM should have known the store was closed and not allowed me to pick that option on the website. When I called I was only offered a refund and not to send one to my home (which was the other option on the website). Unfortunate case of bad customer service. "


Verified
5/5

2020-09-28

Fast and everything delivered

"Delivery was fast and I received everything I ordered, and sizes fit. Products were as seen in the website."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Daughter love the clothes

"My daughter short so she always finding it hard to get nice clothes that fit. Love White House Black Market she get beautiful clothes the find great. She even did her happy spin in her new dress."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Spot On

"Everything fit perfectly, I am a size 6 and the quality of the fabric and delivery was as expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Delivery

"The delivery was on time and the items was neatly package."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-28

Quality product at a great price.

"Garments fit as sized perfectly. Love the wardrobe feature to assist with pairing and styling. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-28

Love my Clothes

"Shipping was faster than I expected and I absolutely loved the two jackets and shirts and jewelry that I purchased. It looked nicer on then it did online"