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WhiteOverNite

5 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-12-12

"I am very unhappy with this company. I returned the product in June 2006 and I still to this day (Dec. 2006) have not received my refund of $100. Do not make the same mistake I did of wanted a free sample. IT IS NOT FREE!! Block your credit card of this company if you know what is best for you!!"

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Verified
1/5

2006-06-07

"I too ordered the free sample and had to only pay 3.95 for shipping. I did not notice the fine print that said something to the effect that I would receive more treatments. I only noticed when I received my bank statement yesterday that I was not only charged $115.15 once but I was charged twice.Yet I only received one treatment. I have called several times and left a message in hopes that someone would call me back so I could fix this PROBLEM. I have yet to receive a call back. I too have blocked this company from using my card and highly recommend that everyone else do the same. I will NEVER send for a free sample again. Like they say nothing is free."

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Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
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Ease of ordering online
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Verified
1/5

2006-03-26

"these people are crooks,scammers,never got my 3.95
sample,billed 106.95 for 60 day supple that i didnt even know about,i called them and told them i was reporting them,she said go ahead.they should be shut down
"

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1/5

2006-03-25

"I ordered the $3.95 FREE treatment that appears on their website home page: http://www.whiteovernite.com/

After check-out, I saw the notice about an "Autoship" where they are to bill & ship a 60-day supply within the next 14 days and charge my credit card $89.95 + shipping ($16.95). So in 14 days, they will bill my credit card for $106.90.

I have called the company and talked to a rep. who is not willing to acknowledge any misunderstanding or misreprenstation, and will not cancel anything until after this $106.90 is billed and product shipped.

I, too, advise a block on your card for this merchant. This is a scam, and I've prided myself in not getting caught up in this kind of stuff - but they got me. Am trying to get out of this mess, but will not know the outcome for a few weeks.

DO NOT BUY ANYTHING FROM THIS COMPANY!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
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Delivering products on-time
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Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
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Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
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Verified
1/5

2006-03-04

"THIS IS A FRAUDULENT BUSINESS. DO NOT GIVE THEM YOUR CREDIT CARD NUMBER. THEY TELL YOU THAT YOU WILL ONLY BE CHARGED 4.95 AND THEN YOU SEE 3 CHARGES FOR 150.00 ON YOUR BILL !!!! IF YOU HAVE ALREADY GIVEN THEM CCARD NUMBER TELL CARD TO BLOCK THEM. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use