"Works as advertised. Shipping on time. No complaints. "
"Great service as usual. I recommend Whole Latte Love to others"
"Wrong thing shipped - they made it right"
"Just a routine small part order (head gasket). Quick & easy order, very fast ship time. Couldn't ask for more. Have ordered many times from them, and always spot on."
"All aspects of talking to a rep for recommendations, ordering on line, and speedy delivery were smooth and efficient. I would recommend WLL to anyone who wants to buy coffee equipment or get some advice from experts."
"Excellent experience, will buy again."
"Love dealing with these folks.
Responsive, thoughtful, great products."
"Values are the best. Quick delivery. Friendly website.
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"Order was shipped promptly and was as described."
"You guys are my trusted advisor. I am a believer."
"Ordering was easy and delivery was quick.."
"I am thrilled with price and quality of Italian espresso coffee beans we ordered!!"
"The young woman I spoke to on the phone was nice, friendly and helpful regarding a problem I was having with my Gaggia Titanium. The fix and part she recommended unfortunately did not work out, but that's alright. Trouble shooting over the phone can be difficult. I do feel that Whole Latte Love have let me and other customers down in that they provide no support when a customer has a problem with a product they sold them. I purchased my Gaggia from and paid about $800. But when I call for help they have no in house repair and they cannot provide me with a list of possible repair shops in my area or anywhere in the USA fo the matter. I have called around and nobody knows "Gaggia" and most recommend I just by a new coffee maker. When I tell them the price of this unit they say there sorry they don't work on coffee makers. If your going to sell expensive units, some of their units go for thousands of dollars, then a little service and repair support should be available."
"I purchased a machine that came with a small blemish. I mentioned it in a review, which was overall positive, and Nick reached out to me immediately. I wasn't really complaining and wasn't looking for any handouts, but Nick and Todd went out of their way to send me a replacement part. These guys have the highest standard of customer care I have experienced. I wish WLL continued success and will certainly buy here again."
"Whole Latte Love is an awesome service their selection is huge. Everything coffee related is available with Whole Latte Love. "