ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-03-29

Great experience

"Works as advertised. Shipping on time. No complaints. "


Verified
5/5

2018-03-29

great service as usual

"Great service as usual. I recommend Whole Latte Love to others"


Verified
5/5

2018-03-29

Great customer service

"Wrong thing shipped - they made it right"


Verified
5/5

2018-03-29

Always a great experience

"Just a routine small part order (head gasket). Quick & easy order, very fast ship time. Couldn't ask for more. Have ordered many times from them, and always spot on."


Verified
5/5

2018-03-29

easy and efficient

"All aspects of talking to a rep for recommendations, ordering on line, and speedy delivery were smooth and efficient. I would recommend WLL to anyone who wants to buy coffee equipment or get some advice from experts."


Verified
5/5

2018-03-29

Excellent

"Excellent experience, will buy again."


Verified
5/5

2018-03-29

Coffee positive

"Love dealing with these folks.
Responsive, thoughtful, great products.
"


Verified
5/5

2018-03-29

On time every time!

"Values are the best. Quick delivery. Friendly website.
"


Verified
5/5

2018-03-29

Exactly as ordered

"Order was shipped promptly and was as described."


Verified
5/5

2018-03-29

whole latte awesome

"You guys are my trusted advisor. I am a believer."


Verified
5/5

2016-10-05

great!

"Ordering was easy and delivery was quick.."


Verified
5/5

2018-03-29

Delicious!!!

"I am thrilled with price and quality of Italian espresso coffee beans we ordered!!"


Verified
5/5

2018-03-29

Nice friendly people BUT...

"The young woman I spoke to on the phone was nice, friendly and helpful regarding a problem I was having with my Gaggia Titanium. The fix and part she recommended unfortunately did not work out, but that's alright. Trouble shooting over the phone can be difficult. I do feel that Whole Latte Love have let me and other customers down in that they provide no support when a customer has a problem with a product they sold them. I purchased my Gaggia from and paid about $800. But when I call for help they have no in house repair and they cannot provide me with a list of possible repair shops in my area or anywhere in the USA fo the matter. I have called around and nobody knows "Gaggia" and most recommend I just by a new coffee maker. When I tell them the price of this unit they say there sorry they don't work on coffee makers. If your going to sell expensive units, some of their units go for thousands of dollars, then a little service and repair support should be available."


Verified
5/5

2018-03-29

Best service ever

"I purchased a machine that came with a small blemish. I mentioned it in a review, which was overall positive, and Nick reached out to me immediately. I wasn't really complaining and wasn't looking for any handouts, but Nick and Todd went out of their way to send me a replacement part. These guys have the highest standard of customer care I have experienced. I wish WLL continued success and will certainly buy here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-03-29

Amazing service

"Whole Latte Love is an awesome service their selection is huge. Everything coffee related is available with Whole Latte Love. "