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Chance of future purchase:
0.00/5
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-13

Very good, quick service

"Refurbished machine is working well. I look forward to using it for many years."


Verified
5/5

2016-07-13

Jacked about Lavazza

"This company consistently comes through with all my coffee needs. My addiction with coffee and espresso culture runs deep. Whole Latte Love has been serving my needs creatively for years now. They never disappoint!"


Verified
5/5

2016-07-12

TOPS

"They take care of the customer no complaints"


Verified
5/5

2016-07-12

Great Experience

"Just got the machine and it works and looks great.

Made our first two cups of espresso based drinks with ease and the taste was as good as if they were made by our local barista.
"


Verified
5/5

2016-07-12

Emergency, emergency

"Fast delivery. Only had to use portafilter without handle for 3 days. Ordered two handles so I'll always have a spare."


Verified
5/5

2016-07-12

love it

"Everything arrived on time and in perfect condition ,Thanks "


Verified
5/5

2016-07-12

Back in business for morning cappuccinos!

"We placed our order to replace our worn out Gaggia Evolution with a refurbished Gaggia Evolution. Delivery took every day of the 2-6 days quoted, but it arrived in great shape and does the job we need it to do.

We had purchased our first Gaggia Evolution new and it lasted 7 years+. It's a great basic machine that works every time. Water tank is on the small side so keeping that filled can be an issue in our house. We make cappuccinos for 4 people every morning, usually 2 each.

Hope to upgrade soon to the Gaggia Classic for the extra perks with that machine.
"


Verified
5/5

2016-07-12

Lotta Love

"The gentleman from customer service was very helpful and efficient, the order online easy and quick and the shipping process worked flawlessly and on time.
Very satisfied customer!
"


Verified
5/5

2016-07-12

"I'm a regular customer, because of great coffee & service."


Verified
1/5

2016-07-12

Review of no delivery

"Asking me for a review and I still haven't received the product. "


Verified
3/5

2016-07-12

Old production date !

"I realized that the coffee has an old production dates for example 13/04/2015 (more than a year) and will expire on 11/10/2016 .

As a coffee lover, I always like to drink a fresh coffee. I am not happy with that production date at all :(

"

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Rep reply posted 2016-07-15
A rep from Whole Latte Love, Whole Latte Love, has responded:

“Hi there,
Thanks for your review. Many of our coffees come from roasters that have a very high production. Roasters such as Lavazza, Kimbo and Illy are all batch roasters so their coffees have a longer shelf-life than a micro-roaster or someone who roasts on a smaller scale. If you do prefer the more recent roast dates, I'd recommend trying out the David Schomer's Vivace coffees we have available. This coffee is shipped directly from the roaster to ensure you get it fresh. I hope this helps and please let me know if there is anything else I can help with!
Thanks,
Emily
Customer Service Lead”


Verified
5/5

2016-07-12

"Prompt shipment and well packed as always."


Verified
5/5

2016-07-11

A happy long-time subscriber

"For about 18 years, I keep wearing out Gaggia Synchrony super automatics and buying new ones from Whole Latte Love. You can't beat the price -- compare Amazon! -- or the fast free delivery. I'm on my 4th machine; one developed an electrical problem and WLL immediate replaced it. Each of the other machines has lasted through thousands of cups. On the few occasions when I've had a problem, WLL always offered friendly and expert service on the phone."


Verified
5/5

2016-07-11

Best coffee

"Order process was easy and quick to arrive and product is now delivering great results with perfect coffees and teas!"


Verified
5/5

2016-07-11

Great service

"Everything is more than perfect. Great coffee, excellent price, fast shipping."