"Satisfied with my products, but didn't have everything I was looking for. Overall experience was great. Fast shipping and perfect products. "
"awesome site everything you need in one place "
"But person in sales office was very pleasant and helpful in suggesting alternatives."
"As always it was a pleasure to deal with Whole Latte Love.
They are very good at keeping you informed on the progress of your order and immediately react to any request you might have."
"This is the third machine that I have purchased from Whole Latte Love (the original ECM Giatto in 2003, an Expobar in 2007, and now this Profitec Pro 500). The machines have been shipped promptly and usually arrive in good condition (small problems have always been handled with dispatch). The technical staff has easily and courteously handled inquiries. My only problems have been with the machine repair of the ECM Giatto which I retired and replaced with the Profitec. The refurbishing of the ECM was never fully satisfactory and required several iterations. This has made me wary of technical service although their expertise is useful."
"Everything was great however I wasn't sure why someone from Whole Latte Love had to call me two days after placing the order online to make sure it was really me who ordered it. They didn't indicate something about my order was strange or wrong, they just sounded like they wanted another confirmation. Never had that before and I order online a fair amount. This was not that big a deal but it did delay my order by a few days since I was not able to speak with the person until late in the day. I ordered it on a Saturday morning, hoping to have it by the following Saturday but it took a total of 10 days to arrive."
"Product as described and fast delivery!"
"When my old cappuccino maker stopped working I ordered a new one that very day and had it in hand in 4 days. Whole Latte Love had the best price as well and no shipping costs!"
"In a hurry to get an order done I mistakenly ordered cartridges instead of ESE pods. Immediately emailed customer support and they made it happen. The order arrived several days later and was correct. "
"As usual great price and outstanding service."
"Whole Latte Love always has the coffee and accessories we love and need ... and can't buy locally. They deliver on time and the process is super easy for repeat orders. Very satisfied. Highly recommend."
"Whole Latte Love has been great. I've bought two espresso makers, and loads of supplies from them. Their website has been great, phone support superlative, and simply a joy to work with. Anything coffee, I buy from them!"
"I have had 3 K-cups from a box have coffee grounds in the cup when coffee is made. This has not happened before in my routine purchase of 10 boxes as a customer. "
"All products arrived when promised, got exactly what was expected."
"My 12 year old Expobar Office Controller needed some repairs. I replaced the heating element as well as the pressure relief valve. WLL and their instructional repair videos were invaluable in giving me the confidence to complete the project and my espresso machine is working better then ever. "