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Verified
1/5

2015-11-02

"This is my story. You decide......
****STAY AWAY, STAY AWAY, STAY AWAY!!!!!!***** I WILL MAKE THIS SIMPLE. This company operates at the risk of YOU losing your flight and ruining your vacation or trip. They win 90% of the time or more, but if you check BBB, you will see several "customers" have had that happen and the company refunds their money. Somehow, when I purchased what I thought was a "ticket," I received an email from Delta for $129.30 and 245,000 Sky Miles!!! I don't have Sky Miles so somebody else's account transferred those miles to me, charged my AMEX for the Delta fees, then a hefty nearly $6000 for 245,000 points. People ask if they sell points, well, indirectly they sure do and I set out to prove it. I demanded a refund and the owner/COO offered me $2000 IF, IF, IF and ONLY IF I removed any negative comments and left positive ones in their place....He also threatened to sue me for defamation of character for leaving my comments IF I took him to court. I have not said a word that I can't back up with proof, so if that doesn't tell you everything you need to know about this company, then I don't know what does. IMO, it seems I'm being paid off to remove negative comments and leave false positive ones int their place. I could be wrong, but it sure does feel that way to me. IF you're feeling lucky go ahead and book it with them, if you're not, then suck it up and just go in economy. At least you know you will get on the flight and not have your ticket cancelled. Side note, I tried resolving it directly with the company directly, now it is with the BBB and next will be court. Look elsewhere if you want quality customer service, a real ticket (not a hidden award ticket that they shuffle miles around and then charge you ridiculous amounts.) Not to mention unscrupulous representatives that lie to you. My so called "agent" promised me he wouldn't book the flight without my final consent....well, you know how that went and shame on me for giving my cc #. I just thought it was to hold the ticket since he said I had a time frame in which to lock that fare in. High pressure sales tactics, bait and switch fares and despite what their website claims, they DO NOT HAVE EXCLUSIVE CONTRACTS WITH ANY AIRLINES!!!!! That statement is a flat out lie and it baffles me how they can leave it up there. Also, simply by using their site, your are agreeing to what is called a browse wrap (check Terms and Conditions at the bottom of their site.) Furthermore, they claim they occasionally "gift" customers points/miles. Anyone knows you can't gift miles to strangers and a customer is still a stranger and you can't gift miles.....Do your homework, check the BBB complaints, resolutions and do a general search on forums and other people's horrible experiences. NOT WORTH THE RISK!!!! STAY FAR AWAY!!!!!
"

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Verified
5/5

2012-11-13

"I wanted to thank John for booking my ticket. He made the process seem so easy when I was having the toughest time finding a good flight and most importantly a good price for it. I sent a request on the wholesale flights website and in a couple of minutes I got a call from John. it only took a couple of minutes until he found the perfect flight for me. He also took the liberty to offer me a promotional code to save $200 more off of the low price that he was already giving me. This I have to say was going beyond the call of duty. The best part, they're local to me so he also told me that if I ever had any questions, i could call email or just simply come into their office. A great job in hiring the right people for this industry, thank you John."

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Verified
1/5

2012-09-29

"Wholesale Flights lied and cheated me when I was seriously ill and did so with full knowledge and shameless intent.
I contacted this company after having heart surgery and thinking I was well enough to travel and see SE asia. The main point I made with this company was that it was possible that I may have to cancle due to health reasons, I simply didn't know and wanted to be cautious. The "travel agent" I spoke to Lana and she sold me a one way ticket to Bangcock at what she assured me was a fantastic whole sale price of just under $1000.00. She said to be able to retain this price considering my concern that I may have to cancel due to health problems she was going to send me a form to sign. When the form arrived I read it and it said that if I cancelled I would forfit the ticket price. I called Lana and asked what this ment, she knew that canceling was my main concern. She replied that she was well aware of my problem and informed me that this was a formality, that if I cancelled there would be an insignificant fee and not to worry. I signed the form,
Shortly after I sent her that form I had severe chest pain, called an ambulance was admitted to the hospital and had 5 stents implanted. I was too ill to travel and called Lana and told her so. She told me to send information from my physician saying I could not travel and I did. Lana sent me another form saying that Wholesale Flights would reimburst me a sum just above $200.00 if I signed that form which cleared Wholesale Flights any further financial obligation to me. I refused, that was 3 years ago. I am finally well enough to try to recover my money plus damages.
So far I have discovered that I was charged appx. twice the price of the flight. I also found that had I taken that flight to Bangcock without a ticket out, I wouldn't have been permitted in that country.
I will give Wholesale Flights a chance to make me whole, but I'm not optimistic. At this point I don't care if lawyers get what I paid and more. Preying on the sick and weak is disgusting and I am willing to expose Wholesale Flights and wicked Lana.
"

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Verified
1/5

2012-09-18

"Wholesale Flights is both unprofessional and unreliable. We were looking for business class flights to Europe to connect with a cruise. Our first agent, Jay Cooper, was totally incompetent. It took numerous phone calls to finally agree on an itinerary and a price. Our credit card was then overcharged by more than $300, and one of the transatlantic flights was booked in coach. Jay agreed to refund the overcharge and upgrade the flight as soon as business class was available. Then he stopped answering phone calls and emails. When we finally threatened to cancel the entire transaction, we got the refund and a different flight in the correct class. And another charge on our credit card. Jay also agreed to refund this charge, but he was finally terminated by the company. His successor, Jason Mayer, did get us a prompt refund and we thought the matter was settled. But in confirming our flight with the airline just prior to departure, we found that only 3 of the 5 legs had actually been booked. Another leg was booked on the wrong date and in coach. Jason got that flight changed to the correct date, but the company has refused to upgrade us to the class we bought and paid for. We will not be dealing with Wholesale Flights again. If you do so, keep a well-documented paper trail. Your lawyer might find it helpful."

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Verified
5/5

2012-09-15

""Josh is a wonder"

When I got to Josh to handle a flight problem for me, I knew it would be difficult. Our requirements were fairly stiff. We needed three adjacent seats from LAX to Athens Greece in business class with a full lie down configuration with no more than one stop, and we wanted these seats for a very reasonable price. Did I mention it was a very busy time to fly to this destination? Well, I can tell you that Josh really put himself into the problem and after several disappointing dead ends, he finally got what we needed, and for a good price. To say that he dedicated himself to the task would be an understatement--he worked like a man possessed.

Thank you Josh for doing the job for us. We will recommend you to anyone we know who needs a good deal.
"

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Verified
5/5

2012-08-18

"Josh at WF went above and beyond the call of duty to give us the very best service. My daughter was planning a trip to France and Josh really worked hard to get the best possible flight and deal for her. I would definitely recommend WF to my friends and especially direct them to Josh. Thank you!! MB "

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Verified
5/5

2012-07-13

"josh was great and found just what i needed great deal and great ticketsand excellent service yours david m brock"

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Verified
5/5

2012-06-27

"Awesome prices and superior service. Easily the cheapest business class tickets on the market. I booked with Eric and he was fantastic. Knows everything there needs to be known in travel."

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Verified
5/5

2012-06-21

"The agents were helpful in all of my needs and questions, the prices are unbeatable and overall I would recommend them to all my friends. I am very happy with my purchase."

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Verified
5/5

2012-06-20

"At first I thought this service was too good to be true, and kept asking questions, verifying and confirming. Matt Cherkov answered all my questions and was able to get me business class tickets on United Airlines to China at half the cost I would have paid the airline. He was quick to respond, and delivered what he said. I would absolutely use him again. Highest recommendation."

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Verified
5/5

2012-06-19

"I was new to this provider and a bit sceptical of its boast of 70% off business class tickets to Europe. However, after two weeks, a bit of patience and a lot of hard work by the agent, Christine, I ended up with a fabulous ticket that was even better than anticipated. I am so look forward to my upcoming trip, as well as seeing what miracle she can up with for the next trip."

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Verified
5/5

2012-06-06

"Amazing, fast, exactly what I wanted, service. Christine was incredibly speedy, responsive and helpful. I will be back and will definitely recommend friends. THANK YOU Christine.
Laurie
"

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Verified
5/5

2012-06-04

"Super great service from Dan and even better prices! Dan saved us a lot of money for our First Class flights. I'm pretty sure our accounting department is seriously considering switching travel agents. Looking forward to doing more business with Wholesale Flights in the future."

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Verified
5/5

2012-05-31

"We received great customer service from Garry. We only paid half of what we would have paid elsewhere for our non-stop first class flights to London. We couldn't have asked for more. I will definitely be calling back for more trips."

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Verified
5/5

2012-05-01

"I worked with Mike Flores to get a business class round trip flight from LAX to Portugal. Not only was he able to save me $1,500, but he worked it out so we could spend 3 days in Paris as part of our return flight. He was very prompt with returning emails & phone calls, very polite, & very helpful. I will definitely go to him the next time we plan to travel!"

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