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Product & services pricing
4.87/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.89/5
Customer service:
4.92/5
Return/Replacement policy:
4.89/5

5/5

2024-10-01

Cannot praise Willoughby's camera enough.

"Not only were they the only camera store I could find the Blackmagic camera I wanted in stock, but they were cheaper than their competitors and the delivery was swift and painless. I'm beyond satisfied. The camera arrived swiftly and was packaged with great care. The entire process, from website navigation to delivery, was smooth. "

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5/5

2024-09-29

Great service and communication

"From the initial time of placing the order to the tracking of the product en-route to Los Angeles, communication is second to none. The Canon RF lense I bought is in great condition, perfect working condition and extremely well-packaged. There is a slew of lenses to choose from including the latest Canon RF lenses. "

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5/5

2024-09-27

Would highly recommend.

"I ordered a Sony FE 50mm f/1.2 lens at a good price, all communications from Willoughby's were prompt and clear and the whole process was very smooth for me. The lens was received fast, very well protected and in perfect condition. The lens has been performing great and I’ve been getting some nice photos when using it.
I’ll definitely order more equipment from Willoughbys.com
"

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5/5

2024-09-25

Very impressed with the store

"This was my first purchase with Willoughby's Photo as I wanted a local dealer. The price was very competitive and the service was excellent with my delivery turning up the next day. Really impressed and will use again. Thank you!"

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5/5

2024-09-23

An amazing experience!

"I ordered a manfrotto tripod head from Willoughby's camera and I am very impressed with their level of service and delivery. I was kept informed at every step and the level of communication was clear and comprehensive. The tripod head was delivered within my time slot and is now working perfectly. I would have no problems in using Willoughby's camera again.

"

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5/5

2024-09-21

Efficient Aftercare and Trustworthy Service

"My camera broke down after two weeks with a severe failure in shutter mechanism. It sparked a lot of fears but this was misplaced as I was perplexed by the speed of resolution and the camera was reshipped with a replica Sony a74. Will definitely return for my new lens."

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5/5

2024-09-19

Quick shipping and excellent support.

"I purchased the Nikon Z5 camera and some zoom lenses from Willoughby's photo and the entire process was smooth. the transaction was simple despite ordering all the way from Canada. Packaging was secure, shipping was faster than estimated, and the warranty was included(as promised). Everything was perfect.

"

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5/5

2024-09-17

Sony a9 iii & a 70-200mm lens

"Found exactly what I wanted and bought it via Synchrony Financing from WCE. I received valuable advice and guidance throughout the process. One small item was missing when the order arrived, called the shop by phone and a very helpful young man sorted me out and replaced product with a better one. Top customer service from WCE as usual. Highly recommended. "

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5/5

2024-09-14

Great Company. Well deserved 5 Star.

"Just purchased a Sony a7 IV camera and a 28-70mm lens from Willoughby's camera. The entire process was great. My salesperson, Jonathan was informative and not overwhelming. I had visited many stores before making my selection. Delivery was fast and the packaging was secure, all at a great prices! All in all, a great experience and would choose Willoughby's camera again!
"

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5/5

2024-09-12

Excellent value and services

"I have bought two cameras from W.C.E (Nikon D7500 and Nikon z50. On both occasions my cameras arrived swiftly. The first camera arrived within 24 hours and the second took two days. Their prices are excellent. I recently made a third purchase of a lens and it arrived promptly as usual. They did caution me there would be delays due to high demand. Thoroughly impressed. Highly recommended."

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5/5

2024-09-10

Great customer service.

"From following the easy to navigate Website, to the progress tracking of my order to final delivery, it was a very simple and straight forward process. I have been pleasantly surprised. My new Canon EOS R6 Mark II camera arrived safely packaged with full instructions and in terms of performance it has been incredibly positive, with the performance meeting and exceeding my expectations. Will definitely be using this company in the future
"

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5/5

2024-09-08

Excellent people to deal with

"Excellent people to deal with. All goods are as described. I bought a used Nikon 24-70mm f2.8 lens from WCE and it was described as new. When it arrived it was indeed like a new lens and it was slightly cheaper than a new lens. I have dealt with WCE before and I have always found them to be superb to deal with. I'd definitely recommend them to friends and family. "

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5/5

2024-09-06

Great service.

"I purchased a Canon EOS R100 camera from Willoughby's camera and It arrived perfectly with the 2 zoom lenses included. Packaging was great with no damage whatsoever. Shipping was blazing fast and it took just two days. So far the camera has performed flawlessly. It is easy to handle, and the quality of the photos are simply stunning. If I had to buy a camera again I would totally use Willoughby's camera
"

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5/5

2024-09-04

GoPro Hero and Accessories

"I searched online for the HERO 11 and was directed to this shop by GoPro. The manager, Charles was extremely helpful and polite in facilitating the purchase with their warehouse in Manhattan. Nice selection, competitive prices and safe packaging."

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5/5

2024-09-02

Excellent company, highly recommended.

"My Canon RF 70-200mm f/4 lens was dispatched really quickly and arrived much sooner than expected which was great as I was able to shoot a wedding during the weekend. The lens was as described, packaged well and at a really competitive price. I would certainly recommend this online camera store."

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