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Product & services pricing
4.87/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.89/5
Customer service:
4.92/5
Return/Replacement policy:
4.89/5

5/5

2024-08-31

Great experience all around.

"I placed my first order for a Panasonic Lumix G85 camera and within 2 days my order was processed and approved, once it was approved I was provided a tracking number and it was shipped the following day, the staff was all extremely friendly and helpful throughout the entire purchase. My order arrived on time and in perfect condition. The free tripod and backpack were a nice addition too.
I highly recommend Willoughby's Camera because their customer service, pricing, and shipping times are all second to none
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5/5

2024-08-29

Bespoke Customer Service, Rare These Days!!

"I had no experience with this company and process was initially tricky until I phoned, got relevant answers with appropriate recommendations. I wanted a Fuji XC 15-45mm F3.5-5.6 lens which was in stock, delivered in less than 48 hours and arrived in perfect condition. A vast merchandise, friendly staff and bespoke customer service, what else could you want from a local store?"

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5/5

2024-08-27

Fast efficient delivery with updates along the way.

"1st time posting a 5 star review but in my experience they deserve nothing less. Placed an order for a Sony A7 IV camera on Friday and paid direct that night, received confirmation of payment and delivery estimate (1-2 days ). My order was delivered on Monday at 12:00. Good price, excellent customer service and delivered as advised. Highly recommend.
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5/5

2024-08-25

Excellent Customer Support

"Ordered a OM OM1 Mark II, which arrived on the next day-stunning camera, but where Willoughby's Cameras excels most, is with aftersales customer support. Email or chat with them online if you have questions and they'll respond promptly. Thank you so much to the whole team and I'm looking forward to the next purchase with you guys. "

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5/5

2024-08-23

Great Price and a Swift Delivery.

"I received excellent customer service from the moment I ordered my Canon EOS R50 camera. I received a phone call straight away to let me know when to expect delivery and having only ordered it Wednesday afternoon, it was delivered Friday morning at 10' o clock. First class service. The camera was very well packaged and protected and I wouldn't hesitate to order from them again and you guy's shouldn't either.
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5/5

2024-08-21

Good Stock and Quick Shipping

"When I need photo gear or electronics, I always shop Willoughby's Cameras. Great selection, helpful assistant make it easy for me to find what I need. Their prices are . Returns fuss-free. Excellent shipping options "

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5/5

2024-08-19

Great price, great service and quick delivery.

"I am writing my review on the Sony Alpha a6100 camera I bought from Willoughby's camera! It came on the day it was supposed to, in perfect condition and much cheaper than other camera stores. I will definitely look at Willoughbys.com the next time I need to buy photographic accessories.
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5/5

2024-08-17

Canon RF 70-200mm lens

"Excellent service
Had initial queries about the availability of a lens which they had in stock. Received prompt response and a link to order the lens which arrived yesterday. A wide range of products, professional and first class service
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5/5

2024-08-14

Excellent service.

"I ordered a Sony A6100 camera last weekend. The website was easy to navigate. I was asked when I would like the camera delivered and specified Monday. Sure enough it arrived as promised. I was amazed with the level of service and would definitely recommend Willoughby's to anyone for their photographic needs
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5/5

2024-08-12

Fast delivery excellent service and support

"Ordered a Canon r5c with RF 24-70mm lens and EW-DP mic with free delivery arrived two days earlier than quoted on a Saturday. I rang that weekend and found the technicians very helpful talked to me through initial setup. Above and beyond my expectations. Thank you.
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5/5

2024-08-08

Sony PZ 28-135 zoom lens

"I spoke to one of the members of the team via the online chat bot and they resolved the questions promptly. A great package including lens cap, lens hood, case, etc. The process throughout was slick and only surpassed by the speed of delivery. Great service "

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5/5

2024-08-06

Great experience!

"I ordered a Sony a6100 a few days ago from this company and the price of the camera and packaging was very decent, the paying and ordering of the camera was a breeze and they delivered on the estimated date today. camera came in pristine condition and well packed in bubble wrap as to prevent breakages. I would recommend using this company and i will do again in the future as they are prompt and realistically priced."

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5/5

2024-08-04

Oben QR-20 Quick Release Plate

"The QR-20 Quick Release works fantastically with my telephoto lens, saves time and forestalls errors. Jimmy was very helpful on attaching the lens to the ball head when I called in the evening. The product is great and service of WCE is extremely appreciable. Best photography shop. "

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5/5

2024-08-02

A great company to deal with

"I found this company online while looking for a Canon EOS R7 camera which seems to be unavailable everywhere. After speaking to Greg, I felt confident that it would be suitable and placed an order online. The process was very easy and within just a couple of minutes I had placed an order. I received immediate email confirmation of the order and the camera arrived securely packaged. I will definitely use Willoughby's camera again and would highly recommend them.
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5/5

2024-07-30

Great service and quick delivery.

"I had a wonderful experience when ordering from Willoughby's camera. Greg was so helpful, helped expedite shipping out of state, I placed an order on a new Nikon Z8 camera and received it very quickly, I also appreciated their price matching. I'm extremely satisfied with Willoughby's and will definitely return for more cameras and lenses to expand my collection."

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