"The parts department always makes order pickup an easy and welcoming experience. "
"I am very satisfied with the service of my Camry and Avalon. The Camry was in for new tires, new TPMS sensors, oil change, and state inspection. The Avalon was there to diagnose an engine problem (acceleration and idling issues). Fabricio was able to schedule this diagnosis same-day, which I really appreciate.
Even though I never get to meet the technicians who are working on my cars, thank you for the work you do.
Also a shout-out to Emma, who is always friendly, welcoming, and professional."
"I was far from home when a check engine light came on. I had the van towed to your dealership. Your technician ran tests and notified me when work would be completed. Very pleased with service."
"☆ agent didn't give me a receipt for returning the part, was not polite,
The part shows a complete part in the website, i got uncomplete shock
The agent said I have to buy the rest of parts and it will cost around a 1000 dollars, that is not correct
The refund takes long, it's still pending after 1 week from the returning.
"
"you sent the wrong part, then I returned it to you after calling you and getting a return label. That wrong item was confirmed delivered back to you by UPS on Sept 30.
So............................... where's the part I paid for?
Still waiting for the replacement part!
How about a shipping confirmation? You still have my money!"
"Easy enough to order, shipped next day, received a few days later. All good! "
"Alex was very professional and helpful answering my questions and getting me set up for my lease. I would highly recommend him to anyone and do business with him and Woburn Toyota in the future! Thank you :)
-Mike"
"Very helpful employee in the Parts department and knowledgeable"
"We Won’t come back again to this dealer"
"I usually get all my parts from this dealership, even though most of my orders are delivery since my work hours interfere with their hours, All the orders are processed and delivered very quick and it’s the right parts EVERY TIME. "
"My sales rep, the sales manager and business manager provided the best support and service. All was smooth and fast....Thank you"
"Great parts department
Great parts department"
"I'm receive broken spare parts"
"Ordered parts online. Had them shipped to store. Were ready the next day and they also discounted the price of the parts. Very reasonable."
"Excellent pricing, shipping, and customer service. "