"The item was what I wanted and it was shipped quickly and without delay. It can't be any better than that."

"We live in a loghome and had to have the chimmeny rebuilt this year. I wanted a stove insert, my wife said "what is a loghome with out a fireplace?" SO I looked for an insert, found your site, purschased the Cozy Grate Fireplace Heater and after 2 days of burning it, an very pleased. I am using less wood, we can still use the new fireplace doors we had purchased, and most important is that the house is warmer, much warmer. I have a large ceiling fan in the cathedal ceiling in the living room and after about 1/2 hour of the unit running, the fan, which was shut off, was spinning in the reverse direction, all from the heat it was putting out. Only issue I had was the print size of the instructions, but I download the video, which is excellent. I wish I had looked into this about 5 years ago, but I am now very pleased. "

"all of the fire box linner was broke when i unpackaged it i reported it the next day which was 2 days ago and i havent heard any thing from them since the sales people were great but if you have a problem they take their time."

"Woodland Direct sent our order quickly. The hearth rug we ordered was lovely and just what we needed. The fireplace tools were fine for the price-- a little flimsier than expected though. "

"Exactly what the website described! Thanks Woodland Direct!!"

"I purchased a fireplace set for my son for Christmas. It looked very nice in the online picture. He received the item on SUNDAY FedEx. The delivery was a pleasant surprise and the article is lovely."

"Received the pellet stove but was damaged during shipment
Customer service worked with me to get the broken parts reordered so I could replace them
Bosca stove is great"

"The web page was easy to navigate and shipping (while not free) was very fast. Both products I purchased exceeded expectations for quality. I am very happy and will shop there again!"

"The fireplace screen was exactly what I wanted, and arrived in no time at all. Very happy with the shopping experience!"

"The item that I ordered was shipped Fed X It fell out of Fed X truck 8 miles from my home, person on that street found pkg. and called me for pick up. I did call Fed X but there was no damage to Vacuum ? Box was damaged and I am not sure why you do not ship items in Shipping Box ? "

"Great service! We weren't real happy with the condition of the boxes from Fed Ex. Fed Ex wasn't very gentle with them - the boxes were somewhat torn up. "

"I Had a great experience shopping on line. I received what I wanted . It was perfect. Thank you. "

"Prompt delivery of a well-manufactured product."

"quick service, easy to order"

"Very fast delivery . Great service. Thanks Doug"