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Product & services pricing
3.29/5
Chance of future purchase:
3.27/5
Shipping & packaging:
3.18/5
Customer service:
3.04/5
Return/Replacement policy:
2.83/5

Verified
3/5

2022-07-23

Expectations Not Met

"Wristwatch arrived. Looks great and performs as advertised. Complaint with WOW centers around inability to obtain order status, committed ship date, and status once shipped. "

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Verified
5/5

2022-07-23

Fast and serious

"Placed my order after looking thru inventory,knew what I wanted , found it,
The price was lower then I expected, the purchase and follow thru was easy since
I pay Thru an approved system.
Was given a full page order confirmation, explained when, thru who would deliver the
Watch and lo and behold it was delivered as promised,
Packed properly and securely . The watch that was delivered was the one I wanted and
It was perfect.
Many thanx. World of Watches for keeping your promise..
"

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Verified
5/5

2022-07-21

Purchase at World of Watches

"great pricing, fast shipping, received my watch quickly

I'm an extremely satisfied customer and will surely be a repeat buyer with them for a long time
"

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Verified
2/5

2022-07-21

Hit or Miss with these guys...

"I've had decent transactions in the past. I have to start there. This time though, they pulled the cardinal "e-tailer" sin in my book. I placed the order as usual, no mention of availability issue. Almost a week later, there was ZERO update to the order. Just stated "processing". I e-mailed customer service and got no response. I then had to call. Only then did I find out they sold me a product they DIDN'T HAVE IN STOCK!! This is a huge no-no to me but more and more online retailers are doing it to get your sale then figure out a plan later. Complete BS. After my call, they sent one of two items to me. I'm still waiting on my other item and now going on 2 weeks. If you don't have the product DON'T SELL IT!! It's that simple. I'll buy it somewhere else and get you next time. Now, there wkn't be a next time. WoW is now off my list of suppliers due to dishonest practices."

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Verified
5/5

2022-07-20

Great experience as always

"I've ordered multiple items from WOW over the last 6 years and have so far always been satisfied. Authentic items, unbeatable prices and fast shipping! "

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Verified
1/5

2022-07-18

Poor Quality

"My watch ,Order #PW00391818, which was received on 5 July 2022 is supposed to be water resistant to 300 ft. However, it gets water inside in less than 5 minutes when in water that is less than 1 foot deep. No one customer service responds to my emails. I have been on hold on the phone with customer service for over 30 minutes and finally gave up. "

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Verified
1/5

2022-07-12

does not honor returns.

"I immediatley tried to return a purchased item and am not hearing back.
"


Verified
5/5

2022-07-12

Great customer service. Quick ship, package with TLC!!!

"Quick ship. Package with TLC, definitely not disappointed with my product!! "

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Verified
1/5

2022-07-11

ORDER NOT SHIPPED YET

"My order has not shipped yet, keeps saying processing. I have emailed them several times, no response yet. If I can give zero stars, I will."

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Verified
5/5

2022-07-11

Great experience

"Quality products and customer service that provides an excellent service everytime. Shipping is alway as its described sometimes I get my products before the expected time. Prices are super affordable too"

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Verified
1/5

2022-07-05

No deliver after i bought a watch over half month

"Horrible! It's a cheat website?????"

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Verified
5/5

2022-07-04

well done

"prompt delivery and painless credit fix for a watch no longer available. very efficient customer service."


Verified
1/5

2022-07-02

This mens watch has a ladies size wrist band. The watch dial is made from a cheap plastic

"I own many watches and consider myself an enthusiast. This is a $100 dollar watch being sold for $289 with a claimed $1500 MSRP. Caveat emptor."

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Verified
1/5

2022-06-29

Very Bad

"very bad attention, my order never arrived, you are definitely not worth buying, very bad service what a disappointment"

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Verified
5/5

2022-06-22

GREAT

"Great watches at great prices and shipping is great. My experience was Great"

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