"Labor Day Sale so I ordered oil filters and crush washers and A Hybrid Battery Fan Filter. The Box was Crushed and open.The filter was intact and if Crush washers were taped the box.Receiving a discount on parts and was supposed to be Labor Day Free shipping over $50.00 and the shipping costed Me $17.68 Not so Free! Just be aware of this Fact! Toyota World needs to give me a Refund! That’s the reason for the low Rating! I would change if this issue is corrected! "
"First time ordering from World Toyota due to reading positive comments from others. The new parts arrived very quickly and replaced a few old, worn out ones already. However, one package containing 4 engine mounts wasn't up to the packaging standards compared to another Toyota parts dealer previously used. The mounts weren't in their own plastic bags and while they were placed nicely inside the box, there was only minimal padding on bottom and top. When the package arrived, one bottom corner was actually exposed, fortunately, it wasn't big enough for anything to fall/slip out during transit. Thus, one star deducted for the minimal padding."
"Ordered on 09/02, hasn't shipped as of 09/10. Little dissatisfied "
"Easy and Pleasant transaction"
"I emailed the internet parts department about an update on my order, Which was submitted Monday 26 Aug. They replied with a copy of my invoice which I already have. I tried calling and after sitting on hold for 10 minutes, I was abruptly hung up on. I’ve emailed again with no reply. Not happy. Poor customer service. "
"I received the order quickly."
"Zach was very helpful and great to deal with. "
"Great response, super fast shipping, excellent communication and tracking. Will do again "
"has the part been shipped, and if so is there a tracking number? need it now! Just got a message it was backordered after parts counter said they had in stock when I ordered it. bad transaction. "
"Fast delivery, correct product, fits perfectly, easy to install. Thanks!"
"Great Price and online staff."
"I ordered a set of rear shocks and received just one shock. "
"Hopeless experience. Avoid this website."
"I had a very great email exchange with World Toyota Parts Department. They made sure I had ordered the correct parts for my truck and they shipped under 48 hours. They are scheduled to be delivered (according to UPS) 4 days after I ordered the parts.
Free shipping, great OEM prices, and great customer service is why I'll order parts from here again. "
"World Toyota had great Memorial Day prices on parts ordered online. They were very helpful on line with the items. Shipping hasn’t happened yet but it is now the weekend."