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Verified
5/5

2019-07-23

The more comfortable and convenient way to send money

"I have been using Xoom for years now and it became the only way I use to send money to my family and friends in the DR. Never had any problem or inconvenient with the app, everything is just easy and simple. Love it!"


Verified
5/5

2019-07-23

best in the world money transfer

"great experience in every transaction, highly recommended "


Verified
5/5

2019-07-23

Love it!

"Received alert of receipt seconds after sending money. Plus the rate is perfect! "

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Verified
5/5

2019-07-23

Fast & Efficient

"It was my first time using your services, and was amazing. Thank you!!"

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Verified
4/5

2019-07-23

Fee for conversion too high

"I send funds to 3 mom's in Philippines weekly. I have adopted their 9 kids and one younger sister of one of the mom's.

All three say each week that when I sent in USD to them they received more PHP than they do via Xoom. They lose 3.5 per pesos to each 1 USD.

I prefer using Xoom due to much, much greater ease for me to send and much greater ease for them to receive the funds.....
"


Verified
5/5

2019-07-23

10 points over 10.Very efficient, fast, excellent service and accommodating. funds due to unexpected monthly bank charges fees.

"Accommodating,when there is insufficient funds due to the bank monthly charges, you guys let me make payment after I had money in the account few days later. Thank you.
Mulikat.
"

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Verified
5/5

2019-07-23

Great reliable service

"I have always had a great experience with Xoom. Occasionally their partner banks make it difficult for recipient to pick up the money. But Xoom's customer service is excellent and always helps and resolves the issue. It is reat reliable service and I have tried several others. Xoom is by far the best of them all!!!!
"

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Verified
5/5

2019-07-23

Excelente

"Me encanta el servicio es súper rápido!!
"

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Verified
5/5

2019-07-23

Awesome!XZTJZWRQ

"Very convenient and reliable."

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Verified
1/5

2019-07-20

Lost Money... Slow response

"I been using Xoom for years and all been good, this the 1st time that I need to contact customer service.
My transaction was lost and still don't have an answer from Xoom.
On my 1st call standard customer service approach, provided all the information to xoom to prove that the deposit wasn't in my mom's account, so they told me that they will take care of the issue, some days passed and no updates, I called again and they say that they requested their partner for updates and they told me again that they will update me with an email, then I called again after a week and still nothing, same answer from customer service that they are requesting status from their partner... How long it takes to track an electronic transaction??? I requested to speak with the manager and nothing.
I seriously thinking on dump this service
"

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Verified
4/5

2019-07-19

Reliability

" Trusted to be on time on transactions but could pay more for the exchanges."

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Verified
5/5

2019-07-18

Easy and secure way to send money

"Great company fast and secure delivery never trust anybody else with my money"

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Verified
5/5

2019-07-18

love the service

"love to be able to send money to my family from anywhere i'm at. :)"

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Verified
1/5

2019-07-18

Account closed by xoom for sending support money to family

"My fiance resides in the philippines.
Her daughter the only breadwinner is unemployed.
I sent her money using xoom fine first time.
I attempted to send a second transaction with plenty of money in my account and was informed my transaction was under review. I called customer service who asked nosy questions about why i was sending money and future frequency.
I recieved an email that after review my account was closed.
I appealed to Xoom to inquire why and was told they can cancel anyone, anytime with no further explanation.
Use www.worldremit.com instead, do not use.
"

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Verified
5/5

2019-07-18

Excellent service

"Quick and easy process. Will use XOOM for all international transfers. "

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