"I can't say enough good things about Xoom. I send transfers every month and can only remember one time when the transfer wasn't completed with a few minutes. Plus not having to pay a fee for tranfers over $200 is a big plus. I appreciate the service you provide."
"I have used Xoom several times to transfer money to foreign banks to family and it has been a pleasant experience each and every time. The money arrives as little as 10 minutes up to 24 hours. We both get transfer confirmation via email and delivery confirmation. I have also purchased phone minutes or airtime through Xoom without any issues. This is a great service! The only downfall are the fees. Fees are pretty high for transfers. I think more users would use this service if the fees was not as high. Overall, great experience and would definitely recommend Xoom to family and friends. "
"I have been using the website for more than 5 years now and its superb . Only the first transaction took 3 days as they were verifying my bank accounts . After that its instant . I click the transfer button and I get the money in my India's account . I would recommend it to all . Its the Best and Reliable ."
"I've been looking for a fast, reliable money transfer service for sending money abroad, especially to the people who don't use PayPal. Xoom is exactly what I was looking for!"
"I tried transferring money just 5000 dollars. They delayed the transfer, complicated the process. They said it will take 5-10 business days. They claim 24 hrs service which is totally false. They say keep checking the bank account and once money goes from bank account then again call us.. if i have to do lot of administrative stuff then why would i choose xoom. Rather i will go to bank and transfer money with a piece of mind. This guys are only good when you do petty transfers. Total disappointment and risk."
"The cost is to high for debit card transactions."
"I have used Xoom for many years and I had a great experience every time. "
"I love how fast and easy it is to send money with Xoom! "
"I LOVE this app! It is soo easy to send money to my family without all the hassle of driving to a store to do it! I don’t have to get cash from an ATM or load the kids in the car. I can do it all from home! I’m so glad this app exists and it has been such a life and time saver for my family. "
"I called to make a change in the misspelling of the name for the money I sent to Mexico. I PROVIDED THE EXACT TRANSACTION NUMBER TO THE CUSTOMER SERVICE AND SHE CANCELLED ANOTHER TRANSACTION MAKING ME lose MONEY.
I made three transactions but one of them was misspelling name.
I had to call back again to customer service, and they notified they canceled the wrong transaction just because that's what they thought.
When asking to compensate me because of my losing money for the other two transactions. I asked simply to waive the fee this time again as the Company Courtesy because of THEIRS MISTAKE AND SIMPLE IN A RUDE WAY SAY NOT POSSIBLE TO DO.
I've been a customer for more than three 3 years and these will be the last time I work with your company. I was happy so far but when calling and looking for GOOD CUSTOMER SERVICE. Your OPERATORS MESS UP THE INFORMATION AND DON'T SPEAK GOOD ENGLISH. Sad for you as a company looking go away a customer that has been yours for some time and using your services 2 to 3 times every month"
"Xoom has great service always on time within minutes for the recipient to pick up their money anywhere any part of the world thank you for the great service"
"Customer service were very helpful whenever i was traveling abroad. "
"Easy to set up account...fast transaction. Have used a number of times without a hitch!"
"Very happy with service to send money to family overseas. Fast and great fees compared to other money transfer services. "
"friendly app, my family get the money inmidiatly. Happy with this service
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