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Verified
5/5

2005-10-15

"i have ordered from xoxide several times and have had no problems ... they have great prices and a easy website to navigate.. i recomend them to my friends and to you as well ... in addition to this, they also have a rewards program thats very simple to use... "

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
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Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
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N/A
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N/A
Customer service making decisions on their own
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N/A
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Verified
5/5

2005-10-15

"Xoxide provides amazing shipping options. I first purchased 1 set of dual blue cold cathodes and a sound activated inverter. Their shipping was relatively quick and it was packaged well. Their prices, though, are the killer. Their prices own everyone else, to put it simply. I made a second purchase, this time of just dual blue cold cathodes, with no sound activated inverter (because their sound activated inverter controls up to 2 sets of dual cold cathodes). I drove to their warehouse, and they allowed me to purchase the goods there, and take them home with me! I love xoxide!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2005-10-14

"I have purchased from these guys many times, and they are allways great. This is just another purchase without flaws. I also wanted to mention, that on one occasion, I ordered a case, it got here in like 2 days, but a little piece of the hinge on the bottom of the bezel was broken for the USB door, so I emailed them to see if they would send me a replacement piece, and they sent me a whole new front bezel which was here in about 2 days!!! No questions asked!!!

Excellent customer service, great prices. I highly recommend them .... Xoxide rocks!!
"

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
5/5

2005-10-13

"I have the Dual Blue CC Kit and the 3ALink Sound Dampening Mat. And I must say the lights are shinning as bright as it could and the Dampening Mat and the noise is like a no with that stuff!"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Web site being easy to use

Verified
5/5

2005-10-08

"I must say I am extremely impressed with the rder I made with Xoxide. The variety of items offered is amazing. Product quality is amazing. Delivery is superb.

I ordered the following items:
Shipped: 1 PowMax 450W Power Supply with Blue/Red LED Fan $13.99

Shipped: 1 Dual Blue Cold Cathode Kit $7.99

Shipped: 1 Dual White Cold Cathode Kit $7.99

Shipped: 1 Cold Cathode Sound Activation Module - Sunbeam $4.99

Shipped: 1 4 to 3 Pin Connector $1.99

Shipped: 2 3 Pin Splitter $1.99

Shipped: 20 UV Reactive 18 AWG Wire (Blue) $0.10

All of these items are great. The PSU was only $14 and is of great quality for it's price. It lacks a switch, but thats easy to fix by wiring the green wire to a black one to short it out.

The cathode lights are good. I didn't order their best quality of CC's, but wow, these are great for $8 for a two-pack. Comes with a rocker switch and everything.

The sound activation module is ok. It's not what I expected. I was going to use it on my profesional sound equipment, but if I did that, they would be constantly on because of the loud noise. If you just used it on your computer, though, it would work mighty fine. I have a hunch that constant blinking would give you a headache after taht though.

The splitters and wire connectors are standard. No arguments there.

The uv reactive wire is beautiful. I love it's shade of blue and under a UV light, it's to die for.

I would like to thank xoxide for their great porudcts and I will definately be shopping there in the near future.
"

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Verified
5/5

2005-10-08

"This company is simply great. My experiences with them up-to-date have been fantastic. Their prices are up to par with other manufacturers, and in my case, the product I bought was $10 cheaper here. Their shipping is very fast, and the customer service is great. LOVE doing business with Xoxide!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-10-07

"Ordered a Seasonic S12-430 power supply. The order was filled, shipped and received very quickly. From the beginning, the PSU seemed marginal despite the fact that a 430 watt PSU should have been more than adequate for the system. After a week of troubleshooting, I finally replaced this PSU with an older Seasonic 400W unit and all of the problems were gone. Xoxide provided RMA and took hand-delivery promptly and without problem. Have not yet gotten confirmation of refund, but assuming it shows up in my next statement, I'm very pleased with Xoxide's performance and customer service."

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Verified
5/5

2005-10-06

"ordered a zalman led gpu heatsink.
package came on-time but the blister pack was open on one side and 4 out 8 ram sinks were missing.
i contacted rma and jason was helpful in finding a resolution, although it seemed like they only check their emails once a day at the end of the day.
after 2 days i was informed i would be refunded a considerable amount from the sale and i was.

will shop here again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-10-06

"I got this one day after it was shipped! This was using UPS Ground. Thank you Xoxide!"

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Verified
5/5

2005-10-05

"Great service! Shipped super fast and with tracking number. What more could you want!?
Do not hesitate to purchase from these guys.
"

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Verified
5/5

2005-10-05

"Great products, great service, very fast shipping. Have several items from Xoxide and will continue business with them.
Great online seller.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-10-05

"Simply the best bar none. Fast Shipping, cool products and great customer sevice."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-09-28

"Xoxide has always been great at shipping and prices. Very professional and great mod gear. You cant go wrong shopping with them and u wont be displeased. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-09-26

"I have ordered from Xoxide many times. Their serivce has always been extremely fast. I have never had a problem with ordering from them and will continue to order from them in the future. They are the first place I look to when I am working on my computer mods!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-09-26

"I was expecting to have received a tracking number by now, but this is not the case. Hopefully I will have one by tomorrow. Otherwise the ordering experience was great! Thank you xoxide!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability