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0.00/5

Verified
5/5

2005-11-20

"I ordered the sunbeamtech psu modding kit from www.xoxide.com, which was cheap, and was cool that they ahd it, i got it on time as always, and started modding with it, shipping was cheap, and xoxide was fast, and did exactly what they promised/i paid for. if you wanna get some sweet computer modding supplies, go xoxide.com mos def."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2005-11-18

"After shopping around on the web and local stores to find that "perfect" add-on to my new computer, I found xoxide.com and fell in love. This site had a layout that was friendly and inviting with the product selection I was looking for. If you compare directron and newegg (both great sites that I have purchased from before) to xoxide you can see a difference. It is easy to find the product you are looking for and they carry the items that appeal to any computer modder or upgrader. I noticed that they carried a few items that I could not find elseware. The pricing of their items were fair and most where cheaper than the other sites I searched. I ordered with two day shipping and it arrived in two days plus one for processing when I ordered before 2 pm. I ordered on tuesday and it arrived on thursday. I cannot rate the service as i did not have to contact them because I had no issues. The items arrived in good packaging with all the products individually wrapped. I really loved the xoxide.com tape that sealed the box. I would recommend this seller to others( and a few have already purchased from them). I will be buying from them again. infact as I am writing this, I am building a cart for all the extra things I forgot to order. The only thing I wish for is that the yahoo store might allow for better order status and tracking. I did recieve a ups tracking number but I would have loved to check the status from their website directly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-11-17

"I have had 14 years in IT and I have my own business building systems for gamers and people that are getting into FreeBSD for the first time so I buy from a wide rage of sellers. Everytime I deal with Xoxide, its been a great experiance. They have IMHO the best case selection out there and great staff that go out of their way to work with me and correct any problems I am having.
I have ordered from a minimum of 50 different stores this year. This is the first time I have felt so good about a seller that I would take the time out of my already busy day to comment on one. I like most would be more apt to do this if I had a complaint. As you can see. I really like this company and I am sure I will do much more business with them in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
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Resolving problems
N/A
Being knowledgeable
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2005-11-17

"Ordered this yesterday. Paid for next day shipping. They shipped UPS Ground. Luckily, they are in a zone that got it to me today but if I wasn't, it would not have gotten to me in time. I emailed them and asked about a shipping refund as the ground shipping charges were only $2.55 if I had placed the order as such.

Their response was, well, it got to you in time so tough luck. If it hadn't, we would have issued you a shipping refund. So it looks like they gamble with your order. They charge you for next day and then knowingly ship it ground. If you get it in time, they make a windfall on the shipping, if not maybe they will refund your shipping charge.

I can't gamble like that. If I pay for next day shipping it is because I really need it next day. I pay extra to guarantee that it will get to me next day not that it will hopefully get to me next day and if not get a refund.

Next order won't be from Xoxide. I don't like dealing with merchants that care so little about their customers.

I am sure the credit card company will agree.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
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Being updated on the exact date the delivery was sent
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Delivering products on-time
Overall technical support
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Resolving problems
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Customer service being trustworthy
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Web site being easy to use

Verified
5/5

2005-11-17

"i called to check on my order status and a friendly lady answered and helped me thoroughly. xoxide is a friendly neighborhood-like store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-11-12

"Great products and promt service! I have ordered from Xoxide several times and have always been impressed by the low prices and quick service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
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Overall customer service
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-11-12

"great online store. i ordered it monday night, then i got an email that said the product was shipped on tuesday morning, then it was at my door wednesday morning. so not even 48 hours from when i placed the order i recieved the product(and this was with standard ups shipping). i will definatly do business with Xoxide again. Also their products are about ten dollars or more cheaper than most sites."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
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Being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-11-12

"I am impressed by the quality of item received and the accuracy of the description. Easy website. Quick shipment. Recommended especially for higher quality purchases at reasonable cost."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-11-11

"It's a pleasant surprise when dealing wiht a company that doesn't delay shipping, has excellent prices and good customer service. The quality of their operation is going to help them grow as more and more people do business with them. I, for one, count myself among their supporters and plan on doing alot of business with them in the future"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
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Resolving problems
N/A
Being easy to reach
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Web site being easy to use

Verified
5/5

2005-11-11

"Overall a smooth transaction. Ordered a semi-expensive computer case. Case came in brand new shape as did box.

Only problem was I did not get an email saying my order had been shipped w/ tracking number. I just flipped them an email and got an email soon after with my tracking number. Other than that very minor blip, it was a perfect sale.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
Customer service being trustworthy
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Customer service resolving problems
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2005-11-10

"I had been browsing on Xoxide for some time, but had never bought anything from them before. I finally saw a keyboard i was looking for on sale for 9.99, threw in 2 120mm blue LED fans, ordered and shipped perfectly, recieved 4 days later, everything exactly as i expected. The only possible complaint i could find (which is really more me than them) is that my fans didn't come with any mounting screws as i expected them to, so i'm gonna go out and buy those this weekend.
10/10 and will definitely buy from them again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
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Customer service being easy to reach
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-11-10

"Very fast with my order. Received it in 2 days. Will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-11-07

"Great service, Product came the very next day!!! great prices, fast service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
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Customer service being easy to reach
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-11-07

"Wow awesome store. Great selection, great prices, great shipping, great service. I have ordered many things from them, they are probably my favorite computer modding store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
Resolving problems
N/A
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-11-03

"These guys are great! I have never had a unsuccessful purchase from them and I am completely satisfied with everything that I have bought from them. Great products, cheap, and great customer serice, thats Xoxide!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use