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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2014-07-28

"love the color. Still slides around a little, but not near as much as my old mats did"


Verified
1/5

2014-07-27

"It takes forever to receive the order and delivery time is unknown. I will definitely not place an order from xpress mat again."


Verified
5/5

2014-07-25

"Easy to order. Love the product."


Verified
4/5

2014-07-23

"Our mat didn't arrive for a long time-over a month, but we are very pleased with it now. Customer service was great and we are pleased. Thanks!"


Verified
4/5

2014-07-19

"I love the grippy backing, and the pattern (got the fern pattern). However, the "navy" color was not truly a navy - it was more like a very dark cornflower blue, so has a very slightly yellowy tint, which is just off from true blue so does not match the other blue items in my kitchen. But, since I love the pattern so much, and especially the wonderful support(!!!), I am keeping it - plus, being on the floor not right next to the other blue items in my kitchen (on counters), I do not think the color difference is too terribly noticeable.

I did not interact with Customer Service or return an item - I tried to select "N/A" but not a selection - so I selected "Good" as the survey would not complete without a star rating...
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-18

"Love the mats, exactly as described "


Verified
1/5

2014-07-15

"Just bought some samples on Jul 01 and we still don't receive them. Call to complain they gave me a lot of excuses and promise me that they will ship the very next day but I'm still waiting.
If it take so long to deliver samples I don't want to imagine how long they will take to send the actual product.
"


Verified
5/5

2014-07-15

"Great products-quick delivery. We could not have been happier"


Verified
5/5

2014-07-12

"This is my first time ordering these mats. I have them on my deck outside the kitchen and bedroom doors. The color is true to the picture and looks great. I will definately order from this supplier again."


Verified
5/5

2014-07-11

"The rug I custom ordered turned out great! Thank you!"


Verified
2/5

2014-07-10

"It was not exactly what I'd ordered. I had asked for the option for mat to have rounded corners and they are square."


Verified
5/5

2014-07-08

"My customer kept changing their minds on the placement of the logo on the mat and therefore I had to change it several times. The staff was very patient and kept making the changes for us without hesitation. The website was easy to follow and delivery time was really fast. I will definitely use XpresssMats.com again! Thanks again!"


Verified
5/5

2014-07-07

"Our "Logo" mat looks fabulous!

Very happy with the quality of the product..... Thanks!!
"


Verified
5/5

2014-07-05

"XpressMats.com always kept me informed of where my product was and when it would arrive. The mats are fabulous! "


Verified
5/5

2014-07-02

"We ordered several mats. We were very happy with the quality of mats we received. I would definitely recommend them to others. "