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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
1/5

2014-02-06

"order incomplete. monogram was not on the mat ..received a blank mat , re-order 2 weeks ago still nor received conformation for new mat. Very poor customer service !! would NEVER purchase again from your company..."


Verified
2/5

2014-02-05

"The mat from andersenco.com is very nice however it is not an exact rectangle as expected. We measured the length and the width. Both were off by more than an inch from one side to the other. Seems to me this is a quality control issue. The customer service from xpressmats.com was very good!"


Verified
1/5

2014-02-05

"I've submitted a design using power point so I could see how it would look on the mat that I have choosen from your web site. I did not receive that picture product. Instead, I received the same power point picture, blown to how it would look on the mat. I wanted to see it on the mat and that's not want I recieved.
Herb
"


Verified
1/5

2014-02-04

"Still has not arrived......."


Verified
1/5

2014-02-02

"Today is 2/2/14. We still have not received our order yet. It should have been here between 1/26/14 and 1/31/14. Still waiting. Can you tell me when the mat was shipped?"


Verified
5/5

2014-01-31

"I was very pleased with the quick delivery and the quality of the mats. The color was perfect."


Verified
5/5

2014-01-31

"From start to finish, the transaction was seamless.
Thanks!
"


Verified
5/5

2014-01-31

"I received the sample mats in a very timely manner."


Verified
4/5

2014-01-31

"Loved the website, very easy to follow. I would give them 5 stars if custom orders could be expidited."


Verified
5/5

2014-01-30

"Excellent customer service
"


Verified
1/5

2014-01-29

"We received a carpet which is not what we have ordered. We contacted back to them since its been a week, we still didn't hear anything about the process. It was crucial for us to have this carpet on time and they didn't make it. We are hoping to receive the right order as soon as possible now. "


Verified
3/5

2014-01-27

"have not received my full order yet.. when i do i will likely be very satisfied....my order was 3 mats of one type & 2 mats of another type..
i received the 3 mats but have not yet received the other 2 mats..
"


Verified
1/5

2014-01-27

"Very, very slow. Ordered over two weeks ago and they are now shipping the order. They are probably less than a 100 miles from where we live."


Verified
1/5

2014-01-25

"I am using the mat in the kitchen and it stains very easily. I thought
it would have a finish on it to protect against food and water stains.
"


Verified
4/5

2014-01-24

"Shows my order was to have been shipped January 17th...still not showing as shipped with no further communication."