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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
3/5

2014-01-02

"Received an email saying item is on back order due to material delay at Hog Heaven. Not much can be done about that."


Verified
5/5

2014-01-02

"Excellent web site, easy to: compare, evaluate and order along with the best price found and free shipping. I will be back. Two of the mats arrived early, the third is not here yet, but it was not due until today."


Verified
5/5

2014-01-02

"I LIKE , I COULD PICK UP THE PHONE AND CALL YOU GUYS AND A WEEK LATER I GOT WHAT I ORDERED. THAT IS WHY I USE XPRESSMATS.COM I WLL ALWAYS USE YOU ...THANKS TOM MATEJKA"


Verified
2/5

2014-01-01

""Somewhat dissatisfied" because I was told that the order had shipped and I was given an approximate delivery date, only to be told days later, that the item was out of stock…I appreciated the prompt reply to my email expressing my disappointment. I am still awaiting the delivery. "


Verified
5/5

2013-12-31

"Good product, good price."


Verified
3/5

2013-12-31

"Never received my item. Never received an email as to whether or not it was shipped. So I called on 12-30-13 to ask why it wasn't shipped. I was told due to productions issues and the holiday, it was shipped a few days late. I fear it would not have been shipped it I hadn't called. This was a Christmas present and the arrival date was suppose to be by Christmas. "


Verified
5/5

2013-12-31

"Nicely done! Great quality and quick service.

Thanks!
"


Verified
5/5

2013-12-31

"No issues uploading my logo. Very quick production and delivery."


Verified
5/5

2013-12-30

"I was verry happy with the service."


Verified
5/5

2013-12-29

"Excellent selection, quality mats. Very satisfied."


Verified
2/5

2013-12-27

"Ordered on 12/12 for Xmas gifts. Given estimated ship date of 12/17 with estimated arrival date between 12/20 ad 12/24. Mats shipped on 12/23 and arrived on 12/27...2 days after Xmas!!!!! Ordered 3 mats total, and 1 mat was not correct...blank in center! Spoke to customer service manager who is sending me a new mat per my original order at no charge. It is only because they are shipping me the correct mat that I'm giving 2 stars. Otherwise, it would have been 1 star. I was not able to use these mats as the anticipated Xmas gifts they were intended to be because of their late arrival. I was told that if I returned them, I would be charged a 25% restocking fee. Then, I was later told that even if the restocking fee was waived, I would still be responsible for the return shipping fees. As I am in real estate, I will use these extras as house-warming/thank you gifts for my clients. This situation definitely was not the customer service experience I anticipated in doing business with xpressmats.com. Actually, I placed orders for mats with 3 different companies, and the other 2 company's products arrived on-time (i.e. before Xmas) and the orders were correct. The other companies that get 5 stars are Plow & Hearth and Brookstone! Happy shopping!"


Verified
5/5

2013-12-27

"Mats were delivered VERY quickly and are of great quality!! I would recommend Xpress Mats to anyone!!"


Verified
5/5

2013-12-27

"Our outdoor mat looks GREAT!!"


Verified
5/5

2013-12-26

"great product, made my son very happy on Christmas!"


Verified
5/5

2013-12-26

"Great place to shop at. Service is wonderful! "