"I LIKE , I COULD PICK UP THE PHONE AND CALL YOU GUYS AND A WEEK LATER I GOT WHAT I ORDERED. THAT IS WHY I USE XPRESSMATS.COM I WLL ALWAYS USE YOU ...THANKS TOM MATEJKA"

""Somewhat dissatisfied" because I was told that the order had shipped and I was given an approximate delivery date, only to be told days later, that the item was out of stock…I appreciated the prompt reply to my email expressing my disappointment. I am still awaiting the delivery. "

"Good product, good price."

"Never received my item. Never received an email as to whether or not it was shipped. So I called on 12-30-13 to ask why it wasn't shipped. I was told due to productions issues and the holiday, it was shipped a few days late. I fear it would not have been shipped it I hadn't called. This was a Christmas present and the arrival date was suppose to be by Christmas. "

"Nicely done! Great quality and quick service.

Thanks!"

"No issues uploading my logo. Very quick production and delivery."

"I was verry happy with the service."

"Excellent selection, quality mats. Very satisfied."

"Ordered on 12/12 for Xmas gifts. Given estimated ship date of 12/17 with estimated arrival date between 12/20 ad 12/24. Mats shipped on 12/23 and arrived on 12/27...2 days after Xmas!!!!! Ordered 3 mats total, and 1 mat was not correct...blank in center! Spoke to customer service manager who is sending me a new mat per my original order at no charge. It is only because they are shipping me the correct mat that I'm giving 2 stars. Otherwise, it would have been 1 star. I was not able to use these mats as the anticipated Xmas gifts they were intended to be because of their late arrival. I was told that if I returned them, I would be charged a 25% restocking fee. Then, I was later told that even if the restocking fee was waived, I would still be responsible for the return shipping fees. As I am in real estate, I will use these extras as house-warming/thank you gifts for my clients. This situation definitely was not the customer service experience I anticipated in doing business with xpressmats.com. Actually, I placed orders for mats with 3 different companies, and the other 2 company's products arrived on-time (i.e. before Xmas) and the orders were correct. The other companies that get 5 stars are Plow & Hearth and Brookstone! Happy shopping!"

"Mats were delivered VERY quickly and are of great quality!! I would recommend Xpress Mats to anyone!!"

"Our outdoor mat looks GREAT!!"

"great product, made my son very happy on Christmas!"

"Great place to shop at. Service is wonderful! "

"Product was as desired and it arrived when I was told it would. Pain free purchase."

"Ordering was easy, the mats and rug were very good quality and they arrived right when they were supposed to arrive. I would highly recommend and order from XpressMats.com again."