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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
2/5

2018-12-10

Holding my breath...

"Needed a custom mat for an high end office building and the process was super easy to select the specs for my mat, by uploading a design I had. Got kind of queazy when I had to submit my credit card before I was able to view a proof. So called called customer service and they said the no charge is made on the card until the proof is reviewed and the mat ships. With this info, I held my breath and submitted my payment. Nothing online indicated that no charge would be made until the proof is approved, or when I might expect the proof. I'm hoping the 4.6 stars from 3886 other reviewers are right. My plan is to change my rating when the outcome matches the CSRs description, but right now it's 2 stars--"somewhat dissatisfied""

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Verified
5/5

2018-12-10

Quality Professional Carpets

"I ordered my first carpet when I opened my store 3 years ago. I didn't know anything about this company or the quality I would be receiving. It definitely exceeded by expectations. I thought it was a little pricey, but once seeing the quality, it was understandable. I just ordered a couple of runners and a mat for in front of my back door. These are different than what I ordered previously and anxiously awaiting to see these too!"

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Verified
5/5

2018-12-07

Great selection!

"Needed a commercial grade mat but wanted one that looked more welcoming than a plain mat. They had more than one style that met my needs."

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Verified
5/5

2018-12-03

"I thought shipping is very expensive."

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Verified
5/5

2018-12-02

"Thank you, your website is very easy to use. If I like the quality I will likely order more."

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Verified
5/5

2018-12-02

"Great quality, snazzy look."

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Verified
4/5

2018-11-30

"It was very easy to purchase a rug. Thanks!!"

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Verified
5/5

2018-11-30

no dirt under the rug

"have two in my home and just ordered one for my parents home, excellent product in high traffic areas. We use these type of rugs in our local school system."

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Verified
5/5

2018-11-16

yay

"Super easy to create an order.
Thanks!
"

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Verified
5/5

2018-11-12

Awesome and quick delivery.

"Thank you! You have excellent products."

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Verified
5/5

2018-11-09

"Hoping the correct color arrives, as the color is not verified in review of final order."

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Verified
5/5

2018-11-07

i like the contemporary feel

"it was easy to navigate the web site"

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Verified
5/5

2018-11-06

Sample pack express

"With the possibility of getting the wrong color based on computer image, the sample pack will help make choosing a mat easy."

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Verified
5/5

2018-11-05

Very Happy with the product

"This is my second order with Xpressmats.com, the first had a small hiccup but was easily resolved with the customer service department. I'm very confident this new order will be just as great. The carpet mats are being used in my kitchen and look fantastic!"

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Verified
5/5

2018-11-03

Four dogs plus husband

"Winter is coming to Northeast Ohio and we have four dogs who like to play outside- I want to keep the water and mud where it belongs-outside"

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