"Loved the finished product. Colors and logo were exactly what we wanted. The sales staff helped with the changes that we kept making and helped us make the right choice.
I am glad we chose XpressMats and would not hesitate to recommend their services.
g
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"my phone call with questions about recommendations (for TYPE of waterhog mat for my situation) was forwarded to a manager after the initial customer service person couldnt answer my questions. VERY POSITIVE experience!"
"Was quick to use and easy to navigate. Prices are excellent."
"looking forward to seeing a sample. thanks, b"
"Website was easy to use and had plenty of customizable options. I am ordering for a business and would prefer a bulk discount option."
"Ordered a 3x5 waterhog diamond fashion mat after receiving a set of samples to help us choose the right color. The website promised a rebate for the sample cost if a mat was ordered, but nowhere in the mat ordering process was there any information about the rebate. The turnaround time for shipping is certainly not aligned with the name "XpressMats" as the delivery of the samples took nearly two weeks. We'll see if the mat arrives any faster."
"Website was easy to use. "
"great process for ordering."
"Sensible, well designed screens."
"Easy to view misc. rugs! Description very accurate and shipment received in a timely manner. Love my mats!!"
"Need commercial quality large mats/rugs for our church and this seems to be the answer that I have been searching for. Now I will review the samples when they arrive and get the opinion of others at church and see which color and style they prefer. Happy to find a company that has samples."
"It was easy to find and order what I wanted.
After ordering, I had to change the "ship to" address. The change was handled promptly and professionally by Customer Service via email.
Overall, I had a very satisfactory experience."
"I had a really good experience with XpressMats.com. I love my new mat and it came very quickly."
"Too soon to report on product performance, our rainy season just started. The color is as shown and delivery was on time and undamaged. I'm no tech wizard but did have a little trouble with navigating mobile site."
"I found your website was moderately user-hostile, and it made me change my password after I logged on. I could order the exact thing I ordered before, and I would prefer going to anybody but Xpress Mats for my anti-fatigue computer workstations"
"I did not receive a return label or anything to allow me to return the product if necessary. One rug was cut wrong and the other was too thick for my new door to fit over. Cost $34 to return the one rug and I was told they were going to charge me a 25 percent restocking fee until I sent a picture of the other rug I kept that was cut wrong. Dissatisfied with the way they do business. "