ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
3/5

2016-10-19

Customer service is good, but pricing is high, and delivery is slow.

"I found your website was moderately user-hostile, and it made me change my password after I logged on. I could order the exact thing I ordered before, and I would prefer going to anybody but Xpress Mats for my anti-fatigue computer workstations"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2016-10-19

Sketchey

"I did not receive a return label or anything to allow me to return the product if necessary. One rug was cut wrong and the other was too thick for my new door to fit over. Cost $34 to return the one rug and I was told they were going to charge me a 25 percent restocking fee until I sent a picture of the other rug I kept that was cut wrong. Dissatisfied with the way they do business. "


Verified
5/5

2016-10-19

"Love the sight & the product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-10-16

Newly Branded

"We just had a name change, developed a.new logo and then had our.lobby.rugs made with the logo and new and they were fantastic. Everyone.has.had.positive.comments."


Verified
5/5

2016-10-14

Works Great!

"The mat has very good support and I have no issues when standing for a long time with my new standing desk."


Verified
4/5

2016-10-12

"easy web site to follow, but
Would like more mat options with cleated backing
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-10-11

Great product!

"Well made, very satisfied"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2016-10-11

FABULOUS SELECTION - GREAT SERVICE

"I USE XPRESS MATS FOR ALL OF MY BUSINESSES."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2016-10-09

Great patterns

"Haven't seen the mats yet, but they look great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2016-10-08

Seems like a shot in the dark

"For the prospect of spending several hundreds of dollars on rugs there are very limited samples available and I'm not happy to see that colors do not match across different styles. If the company advocates a three rug system then they really should have all three rugs available in the same colors. I ordered some samples but my hopes are not very high. Chatting with a customer service agent was at least able to point me to their limited sample page but when I asked why there were no samples for their ColorStar rugs they suggested I call them, which wasn't very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-10-07

Quick!!!

"I've looked everywhere for a water-absorbing, dirt attracting entry rug in the right size and color. This is the only place where I found what I wanted at a decent price. Checking out with Amazon made it easy. The shipping date seems far away, but perhaps it will ship sooner than the guaranteed shipping date (Amazon Prime has me spoiled!)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2016-10-07

"Marco was very helpful in determining the right product for us."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-10-06

Love my expressmat!

"I am very satisfied with the mat that I ordered from xpressmats.com. The quality is great and the order was shipped promptly. I will definitely use this company again."


Verified
5/5

2016-10-05

Love our carpet!

"Timely order completion and shipping time. Very happy with the look of our custom BowlerX.com carpet!"


Verified
5/5

2016-10-03

Mats look great

"Ordered custom logo mats from XpressMats.com. Had to alter colors partway through the approval process. It was easy. Mats look great."