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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2016-08-04

Great experience and work

"Fantastic job and experience designing our custom mats for our business. Easy and friendly to work with. Thank you!!"


Verified
5/5

2016-07-30

VERY NICE MAT

"THE MAT I PURCHASED WAS A PART #MT-0040 WATERHOG CLASSIC DIAMOND ENTRANCE INDOOR/OUTDOOR SCRAPER MAT, WHICH IS VERY GOOD AT PICKING UP DIRT AND EASY TO CLEAN. I AM VERY SATISFIED WITH THE MAT AND WITH THE QUICK DELIVERY.

THANK YOU
"


Verified
4/5

2016-07-29

LOVE IT BUT IT SLIDES

"LOVE IT BUT IT SLIDES SO I ALWAYS HAVE TO PUSH IT BACK IN TO PLACE. I WOULD HAVE LIKED IT TO BE WIDER. SO THAT WAY IT WOULD COVER UNDER MY WHOLE DESK CAUSE I WALK SIDE TO SIDE ALOT I HAVE A REALLY LONG AND WIDE DESK ."


Verified
5/5

2016-07-29

Delivery was fast

"Good quality mats and couldn't find anywhere cheaper, and got them quicker than I expected."


Verified
3/5

2016-07-28

Took way too long to receive it!

"Order to delivery 3 weeks!!"


Verified
5/5

2016-07-21

Nice !!!!

"Great job on logo. Mat looks great"


Verified
5/5

2016-07-21

"Loved the finished product. Colors and logo were exactly what we wanted. The sales staff helped with the changes that we kept making and helped us make the right choice.
I am glad we chose XpressMats and would not hesitate to recommend their services.

g

"


Verified
4/5

2016-07-21

Too long to coordinate with customer service

"I had to call and email with customer service multiple times before I was able to get answers to my questions. It took many days to finalize because response time was always 24 hours whether I emailed or called. This delayed my project by about a week which is too long."


Verified
4/5

2016-07-18

Satisfied but made me work for it!

"I am very satisfied with all aspects of my recent purchase--quality, fast delivery, price, color and size options! Even the actual online order process was great. However, the only thing that I can say is that it was a little mind boggling trying to decide which mat was right for our need. I felt like I spent more time than necessary just reading the rug descriptions and comparing them. I think that part of the webpage could be improved upon. Online pictures are somewhat hard to get a true representation of the product. I would also recommend including a good picture and description of the backing on each one. Our Tax Exemption purchase (typically a major problem when ordering online) did go through seamlessly, but the only way that I knew was to check the charge amount on my VISA. All in all, I will not hesitate to order from you again if we have another rug need! Thank you!"


Verified
5/5

2016-07-17

"Very easy to order and I received the rug earlier than expected!"


Verified
1/5

2016-07-15

Terrible Customer Support & Lack of Art Spec Information

"Helpful to have more art/design specs on website. I sent web inquiry, no response. Called, wouldn't go through. Online chat, he directed me to call...not helpful. E-mailed & finally got ahold of someone only to be told just send artwork. I asked 4 times for art specs, never provided! Not even an explanation of how the product is created to try and help me set up artwork to limitations. I send the art & I'm told a proof will be available in 48hrs. Doesn't happen, they're aware of our deadline. Put off for a week...never arrives. Then on deadline morning, they e-mail me that I have to provide them written approval (FOR WHAT?) before they will provide a proof. Deadline missed. Thanks for NOTHING!

P.S. Your competitor provided art & in depth creation details on first contact, proof same day-24hrs, great customer service and sent proof without delay or signatures. Met deadline!
"


Verified
5/5

2016-07-14

Awesome!

"I have used water hog mats for commercial purposes at my previous employer. We are a commercial property management company. I ordered 26 for a properties front doors, they look great and will hold up to the outside elements. The process was simple and received them quickly. I will be using XpressMats for all future mat orders! Thank you from a satisfied customer!"


Verified
5/5

2016-07-14

"Easy to purchase and shipment was quick."


Verified
5/5

2016-07-14

Great rug! Quick delivery!

"We had a great experience. Very easy to order and it met our expectations. Very nice rug."


Verified
5/5

2016-07-14

Easy to design a custom mat

"Went to site, downloaded logo, asked them to add additional information below, and got a proof back in a few days."