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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2015-11-24

"Easy, fast, no problems, like the product"


Verified
1/5

2015-11-23

"Originally I was very excited about getting my matt, however, the time frame taken to actually get the product was ridiculous. My account stated that it had been shipped and my estimated delivery time given. The dates given had passed by and I still hadn't received my product. I followed up with Customer Service to check the status on it and was told, "sorry for the delays, your item is shipping tomorrow." This is 4 days past the original time. I needed the item prior to when I actually received it and due to poor service I didn't get it. "


Verified
5/5

2015-11-20

"Ordered online & the total process was very simple & easy. "


Verified
1/5

2015-11-20

"Missed part of my shipment. Never followed up to let me know why it was not shipped. Had to reach out to your customer service center several calls to track down problem. Rep said they would follow up but never did. Finally, spent 30 minutes with a online chat rep to solve problem. Still waiting for final part of order to arrive 30 days later."


Verified
5/5

2015-11-17

"We are very pleased with the Mat. It compliments the carpet very well. "


Verified
5/5

2015-11-12

"Great online experience. Good communication and quality product."


Verified
5/5

2015-11-12

"Great company, wonderful product...couldn't be happier"


Verified
5/5

2015-11-10

"I am very happy with your quick delivery and quality of your product. I would recommend to a friend. "


Verified
4/5

2015-11-10

"the background for the logo came in as a medium dark gray and not the stone blue as described or shown in an email to me.

Your superb customer service immediately replied with sending another rug with the corrected color change. When the new one arrived it was the same color.

I am still very happy and thank you for the effort and wish you continued success. Would recommend to other businesses and friends.
"


Verified
5/5

2015-11-10

" The custom mat was perfect! Ordering from your company was seamless..Thank you, you have my highest recommendations! Lynne Hyde of " Elegant Expressions" "


Verified
4/5

2015-11-10

"Easy to order, delivered on time.
Although, I wanted to change my order (order more) the next morning and the order couldn't be amended. Lost sale.
"


Verified
5/5

2015-11-09

"Fast service, excellent quality, would definitely order thru this company again"


Verified
5/5

2015-11-09

"We love the rug we ordered! Ordering was quick and easy!!"


Verified
5/5

2015-11-08

"Shopping the site was very easy, was very pleased with the quality of the rug I ordered, it was shipped in a timely fashion and I would order from Xpressmats again. I would recommend this company to others."


Verified
5/5

2015-11-07

"Mats were s advertised, delivered as expected, no issues."