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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2015-09-28

"excellent production and quality, very satisfied"


Verified
1/5

2015-09-28

"The mat states that it is a 72"x144" that is what I was expecting. It arrived and was several inches short all away around. If you are going to advertise, the advertise the correct size."


Verified
5/5

2015-09-25

"Ordering was easy and quick with rapid turnaround for shipping product. Very pleased!"


Verified
5/5

2015-09-24

"Very pleased with the service we received."


Verified
1/5

2015-09-22

"Mat arrived wrong size. When I called for exchange, I was told that website states that sizes may vary. Even if I had seen that, I would think it means maybe an inch off, not 6. Item returned and re-ordered elsewhere."


Verified
1/5

2015-09-21

"I bought the mat as a gift for my brother for his birthday since he just bought a house. The mat arrived and it does not have the monogrammed "W" that I ordered! He was confused why I gave him a blank mat, but didn't want to say anything. I didn't realize that the order was incorrect and his correct mat was not delivered. I am VERY dissatisfied with my experience."


Verified
5/5

2015-09-21

"I was a difficult customer with three different orders. The sales rep, Marco Silva, hung in there with me as I had a delay in proofing and changes and vacation. Thanks Marco!"


Verified
5/5

2015-09-19

"The order was easy to place and the shipment arrived very quickly. The quality was excellent!"


Verified
5/5

2015-09-19

"Ordering was easy, product is very nice , will order again"


Verified
4/5

2015-09-19

"I ordered 3 mats and was sent an email with 5 tracking numbers, only 2 mats delivered. I called customer service and they were not very helpful but said they would get back to me. Later that day, I received a tracking email with6 tracking numbers -no explanation and made me look through all of them. 4 showed nothing 2 showed delivered! Called again. They could not explain all the travking numbers but did find the rug."


Verified
2/5

2015-09-16

"The order I requested was not sent in its complete amount. I called to inform them of this. It took about a week to receive my second shipment which also was not the complete order. Finally after the third call and a week's delay, I finally received the original order."


Verified
5/5

2015-09-15

"Everything was just as ordered ."


Verified
1/5

2015-09-12

"Mat was wrong size, wrong color, and wrong layout. Customer service is working at getting this corrected so I hope they work diligently and get me the correct mat asap. I was also delayed on my order."


Verified
5/5

2015-09-11

"Although I have not received my mats yet, I was impressed with the help I got during the ordering process.











"


Verified
5/5

2015-09-07

"Love the mat and delivery came as promised."