"Loved the finished product. Colors and logo were exactly what we wanted. The sales staff helped with the changes that we kept making and helped us make the right choice.
I am glad we chose XpressMats and would not hesitate to recommend their services.
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"Ordering was easy and quick with rapid turnaround for shipping product. Very pleased!"
"Very pleased with the service we received."
"Mat arrived wrong size. When I called for exchange, I was told that website states that sizes may vary. Even if I had seen that, I would think it means maybe an inch off, not 6. Item returned and re-ordered elsewhere."
"I bought the mat as a gift for my brother for his birthday since he just bought a house. The mat arrived and it does not have the monogrammed "W" that I ordered! He was confused why I gave him a blank mat, but didn't want to say anything. I didn't realize that the order was incorrect and his correct mat was not delivered. I am VERY dissatisfied with my experience."
"I was a difficult customer with three different orders. The sales rep, Marco Silva, hung in there with me as I had a delay in proofing and changes and vacation. Thanks Marco!"
"The order was easy to place and the shipment arrived very quickly. The quality was excellent!"
"Ordering was easy, product is very nice , will order again"
"I ordered 3 mats and was sent an email with 5 tracking numbers, only 2 mats delivered. I called customer service and they were not very helpful but said they would get back to me. Later that day, I received a tracking email with6 tracking numbers -no explanation and made me look through all of them. 4 showed nothing 2 showed delivered! Called again. They could not explain all the travking numbers but did find the rug."
"The order I requested was not sent in its complete amount. I called to inform them of this. It took about a week to receive my second shipment which also was not the complete order. Finally after the third call and a week's delay, I finally received the original order."
"Everything was just as ordered ."
"Mat was wrong size, wrong color, and wrong layout. Customer service is working at getting this corrected so I hope they work diligently and get me the correct mat asap. I was also delayed on my order."
"Although I have not received my mats yet, I was impressed with the help I got during the ordering process.
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"Love the mat and delivery came as promised."
"very delighted with product"
"This is my second time placing an order-Fantastic quality, Friendly customer service reps., extremely fast shipping. I will use again and again!
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