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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
1/5

2021-08-31

Unacceptable Customer Service - Won't Order From Again

"I own a plumbing & hvac contracting business. My technicians use custom mats to wipe our feet on when we enter into clients homes. I also have a very large YouTube channel where my viewers see how we roll the custom red carpet out when we walk inside someone's home. Many ask where I get these mats from. Anyway, I tried to re-order online - but the system said unavailable and to call. I called. Wait time for 1st rep was 9 minutes, transferred again to another, another 15 minutes - then transferred again -total time on hold over 30 minutes before asking for a manager who really didn't seem to care. At that point I had figured out your online system had an error - so I just ordered like a new order. But I specifically wanted to speak to a manager about being transferred over and over again. I feel like I wasted almost 40 minutes of my day all because of multiple failures by your company."

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Verified
5/5

2021-08-27

so far so good

"responsive had some questions I had my answers quickly I like that"

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Verified
5/5

2021-08-26

Wonderful Product

"Very pleased with the service and the high quality of the mats we received. Would positively recommend."

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Verified
5/5

2021-08-11

Wonderful experience!

"This mat is exactly what I was looking for. Wonderful experience with this seller. Thank you!"

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Verified
5/5

2021-08-11

Great Mats for Busy Homes

"Love these mats. Great for our very indoor/outdoor home with lots of dog and human traffic"

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Verified
2/5

2021-08-06

Goof28

"When I attempted to apply my tax exempt information, It was difficult because I am purchasing these mats for my church. There really wasn't an option for me to click that applied to my situation."

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Verified
5/5

2021-08-06

Happy Feet

"Ordering always seamless, love our mats!"

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Verified
5/5

2021-07-23

Just as I ordered

"The Waterhog Mats are an excellent value. "

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Verified
5/5

2021-07-15

GIFS, Inc. CUSTOM CARPET

"WAITING TO SEE FINAL PRODUCT CANT WAIT FOR IT"

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Verified
5/5

2021-07-15

Always a breeze to order!

"Love how easy your site is to maneuver and use. I have used it a few times now and it is always so easy! Products always look great and wear awesome. Thanks much!! I am sure I will be back. "

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Verified
5/5

2021-07-14

Looks like it will work!

"Just what I have been looking for to place in the small room, directly off the patio entrance from the pool. My hope is that we are able to stand on it, while still wet, to change from a wet dripping swimsuit to dry clothes and the floor is “protected” from the dripping water….we will see."

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Verified
5/5

2021-07-12

WALKWAY

"VERY SIMPLE AND GOOD CHOICES"

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Verified
5/5

2021-07-02

Best Service!

"In the past a mistake was made, so impressed with the customer service department, I had to order more. Everyone has rugs but price and service wins! First class retailer! "

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Verified
5/5

2021-07-01

NICE SELECTION OF PRODUCTS

"I was looking for a new entrance mat to place at my front door. I looked at several products. The classic half oval has a very attractive pattern."

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Verified
5/5

2021-06-27

Good Quality, Good Service

"We like the mats we ordered. It is of good quality and looks like it will last a long time. Also, it arrived quickly."

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