"I ordered a personalized door mat and had several issues. First, I had a question about the final layout so the customer service rep on the phone told me to order it and indicate that I wanted to see the proof before printing. I did that, but then got an email that they didn't do proofs for this purpose. Then I got a call at 7:00 am a week later saying that the system had a glitch and my order was deleted out of the system so I had to give them my credit card over the phone and re-order. Since I had done PayPal, I needed some type of proof that I wouldn't be charged twice (PayPal and credit card). Then when the item came (another 1+ week later), the spacing on the personalization was too close together and it doesn't look nice. Won't order from them again. "

" I am extremely impressed with the work because I did not send the best image to be printed on the mat, but XpressMats came through with a awesome finished product. It was a gift for my boss, and he was so happy with the finished product. Would recommend XpressMats to anyone and will order again if the need arises. Thanks!!!"

"Rug was amazing, size was perfect and the graphic that I sent could not have looked better. Thank you"

"Customer service response was excellent when my initial order was not delivered correctly. The product I ordered was as expected but customer service was exemplary!"

"Excellent quality in purchased mat. thx!"

"I had a custom logo with a slogan added separately and it turned out great. They make our building look just that much better. "

"Entry carpets look great. Good price. Gold is a little brighter than expected, but it is growing on us!

Thanks for the quick service."

"I received the wrong color mat on my initial order with Xpress Mats. It was immediately replaced with one of the correct color. They were very polite and gave a quality product with excellent service.
"

"They did the job on my basement staircase after I painted the steps and added this carpet. A great fit."

" I'm fixing to order some more rugs from ya'll!!"

"Easy process and service very prompt delivered right to front door"

"It was a very positive experience. They helped me with a special order and they went above and beyond to make sure we received exactly what we wanted. I have bought from them before would do it again. I would gladly recommend them to other people. The quality of the product is excellent and very durable. Just what we were looking for."

"Had delays with my order because of "a glitch" in the system that cancelled my order while in production. It took several phone calls to reorder. When it came, I was disappointed because the words were too close together and ALL IN CAPITAL LETTERS so it looks like one big word. I won't order from here again."

"Although a couple of mistakes were made, with the help of Michelle we finally got it right."

"Excellent product. Fast shipping. "