"Placed order in time to be shipped on Monday and it was shipped 2nd day air, carrier should have picked up on Monday but did not, there’s no update on when or if the carrier will pick up"
"Just purchased a Bronco Wildtrack and here we go buying accessories. Extremeterrain seems to be just the place for it."
"I placed two orders for gift cards within the “guaranteed delivery” window and neither will arrive when they said.
One order will arrive on Xmas eve and the other isn’t even showing movement in usps tracking. When I called customer service they were unbothered and not helpful or sympathetic. The attitude was “we cannot control the shipping carrier” while true, don’t make bold statements guaranteeing deliveries when you cannot control shipping carriers especially when your carrier of choice is USPS, which we all know is the bottom of the barrel.
Never ordering from this site again. Poor customer service and even worse, false advertising.
"
"Excellent workable web site
Easy checkout
Excellent product line and choices
Quick processing and delivery
Everything has arrived quick and in good condition
I would recommend them to anyone."
"Great job Great product!!!"
"I spoke with both Dylan’s and Logan through chat and they were both extremely helpful and made my shopping experience a breeze! Thanks guys!"
"XT always wants their customers to be happy and treated in a manner conducive to continuing and maintaining a high level of customer satisfaction."
"I ordered a pair of running boards for my vehicle and very clearly stated it was guaranteed to fit my make and model as it shows on order form. The product I received did not fit and you have to fight to get your money back. I did my research afterwards in FB and discovered they are known for sending incorrect fitting items a year same situation that I went through happened so clearly they do not learn. And the best they could do is offer me a whole $75 dollars for SC. They give you the run around the entire time. BUYER BEWARE you are much better off purchasing your boards from a professional company who is able to make the situation rectified if they screw up. Something Extreme Terrain does not know how to do."
"The roof rack was too long to fit my 2016 JK sport Wrangler unlimited. What I was told is to return the item. What is equally bizarre is that no one could tell me why it did not fit. My confidence on ordering items has dropped precipitously based on this experience. "
"Easy to navigate, great shipping "
"HAD A GREAT EXPERIENCE. PRODUCTS I NEEDED . DELIVERED ON TIME"
"No shipping issues. Product is a gift so I can’t comment on quality."
"ORDERED PART ON CYBER MONDAY. ORDER SAID PLACE BEFORE A SPECIFIED TIME AND IT WILL ARRIVE ON DEC 4. NOW IT'S THE 6TH AND STILL NO PARTS. WONT TRUTH SHIPPING TIMELINE IF IN A HURRY!"
"It was very easy to find what I was looking for."
"The Teraflex Hard Top Removal Handles comes with four handles but I only needed two. There was an "open box" deal with one handle missing, but all the hardware, instructions, templates, etc. were included. It was cheaper than buying four, and the condition was very acceptable for my use. PS, the template was very helpful for installation, the handles look classy!"