"I ordered when the website was saying Wednesday for delivery. Now it’s not coming till Friday. Big disappointment due to them getting it out late."
"When I purchased the wheel lock the ad says will for 2024 Toyota Tacoma. When items arrived and I went to install the wheel locks they didn’t fit as advertised and were too small"
"Excellent selections, site is easy to use and customer support is second to none! "
"I really like my new headlights "
"Roxanne, the customer service representative at Extreme Terrain, demonstrated great empathy and understanding in addressing my concerns. Despite the fact that the issue with the purchased items was not directly attributable to Extreme Terrain, they assumed responsibility and took proactive steps to resolve the matter. One of the best Customer service i have ever had delt with."
"Great product , fast shipping. No instructions yet simple to figure out. "
"3rd time ordering with problems. This time ordered 4 tires. 3 arrived. Fourth had to call and get a replacement in which I got charged for another 4 tires. Then when I finally got my 4th tire, it was a completely different size. When contacting them about it, I have to pay to ship back an order they screwed up so they could finally ship out what I originally ordered. This place is the worst place to order from. Every order from them had been a disaster. 3rd time is a charm I guess, or 3 times a strike. "
"Ordering was easy. Bumper should be delivered on Wednesday, I ordered Saturday. I’m excited !"
"very good quality product "
"My first time buying from ET, I purchased replacement LED headlights for my jeep. I chose them because no one in my town has these (yet) that I’ve seen. I wanted something different than the color ring and the more traditional setup. These are BEAUTIFUL! They’re bright and were easy to install. The instructions said about 2 hours but it took tops 45 minutes and most of that was us trying to figure out which wire was brights."
"I ordered a brake kit they said was on sale but then they said the sale was too good and I ended up paying more than the original cost after the confusion "
"First and last time customer. Extreme terrain screwed up their pricing. Instead of honoring what I already paid, they pulled the shipment mid transit after it already made it to my town. Now the price will be more than double what I paid! and I would have to reorder. I recieved no notification from them regarding this. I noticed something strange on FEDEX site and had to call ET customer service to find out."
"Super quick shipping things out and very easy to deal with on a return"
"The process of ordering was easy but the constant emails afterwards is really excessive. If i had known it was going to be like that i would’ve ordered elsewhere."
"I can’t tell how my experience with ordering a part has been because I have not received the part. When I ordered it said it would take three weeks to get so there’s no need to send me an email asking about how the service was. It was an online purchase."