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198,134 reviews
4.46 / 5
Shopping  •  Apparel  •  Eyewear



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Product & services pricing
0.00/5
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0.00/5
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2023-08-30

Try it you will love them

"Glasses were perfectly made using my prescription."


Verified
5/5

2023-08-30

Great

"Loved the glasses arrived fast, great service."


Verified
5/5

2017-09-02

Excellent price and a good selection of frames.

"I was due for a new prescription, returned to Zenni as my last purchase was excellent. Prices are so low that I was able to opt for premium lenses and a pair of readers for a fraction of the cost elsewhere. They arrived within a week. So happy with my puchase! "


Verified
5/5

2023-08-29

Great experience

"Was absolutely great. Fast shipping"


Verified
3/5

2023-08-29

Sometimes the glasses don't work

"I ordered two pairs of glasses, one pair was fine, I couldn't see with the other pair. Not sure why the prescription was not good, the return process was good.
"


Rep reply posted 2023-08-29
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. We are sorry to hear that you are not able to see with the glasses, but we are glad to hear you were able to set up a return. Please, feel free to reach out if you needed further assistance. ”


Verified
5/5

2023-08-29

My Favorite Glasses Shop for Life!

"It was a fantastic experience just like every time. Glasses are great quality just as always. I've been getting my glasses from Zenni for 5 or 6 years now and I will not be stopping. "


Verified
5/5

2023-08-29

Very Happy

"I am a first time customer. I was very happy with everything. Glasses fit great. Price is great. Prescription was good and they arrived quickly. Definitely ordering again."


Verified
5/5

2023-08-29

Intuitive Fast Great Good

"intuitive navigation. fast checkout. great selection. good prices"


Verified
5/5

2023-08-29

Best experience and pricing ever

"I received everything I was looking for and more."


Verified
5/5

2023-08-29

worth it

"good glasses, great customer service, fantastic prices"


Verified
5/5

2023-08-29

Glad I ordered

"Great glasses at good prices"


Verified
5/5

2023-08-28

Holly Bear likes different looks

"I like the selection, fit and service."


Verified
3/5

2023-08-28

Good but not excellent

"Ok not bad as long as they replace my glasses even though eye were supposed be 163 and I was charged 220"


Rep reply posted 2023-08-29
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review. We do see that a return was issued for you for a store credit that can be used towards a new order, and we are happy to assist you with placing that order if you need us! Our team did check in to the charge and we see only one charge for the order on our end. If you can please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”


Verified
5/5

2023-08-28

Process is simple, Price is welcome

"This is the second pair of prescription glasses I've purchased from Zenni. Not only is the process simple, the selection of eyewear is comparably more than the 4 brick & mortar stores I visited. The pricing is also appreciated, as I am on a fixed income."


Verified
5/5

2023-08-28

New Loyal Customer

"I bought 2 pairs of glasses, with prescription, glare reduction, and blue light blocking for less than half of the price of my previous pair from a brick and mortar eye glass store. The glasses arrived way quicker than I expected. and I am very very happy with the frames. They fit perfectly! Will highly recommend to friends and family."