"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Very satisfied with the fit of the frames. However, my lenses shine pink in the light. Thought the tint was for something else, lol."
"Hope it retains the same standard"
"The shopping experience was okay but your shipping choices need more opens. I chose standard USPS, the item shipped from CA on the 4th and was suppose to deliver on the 12th. I just tracked it and it is still in Mobile Alabama 9 days later. USPS does not update their tracking information on a timely basis leaving customers hanging and not knowing when to truly expect their glasses"
“Thank you for your review. We are sorry to hear about the frustrating experience with shipping. We understand how disappointing it is to wait, especially without timely tracking updates. The standard time frame for all orders is 7–14 business days. If you haven't received the order within that time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.”
"Nothing but a great experience "
"The experience is worth it. The decrease in cost makes it a must. "
"Third times a charm. I’ve shopped Zenni before and I’m satisfied again."
"great selection, easy 'shopping' experience, affordable frames and lenses, and quick delivery! Very happy with my Zenni purchase! "
"Very Satisfied with products and customer service!!!"
"Awesome always, never had any issues "
"Great business model. I pressed the easy button."
"Always a great experience! It’s easy to order glasses. Anyone could do it!"
"The glasses were exactly what I asked for and arrived in perfect condition. Considering I paid $600 for my last pair at my optometrist, the $75 pricetag for my Zennis was absolutely awesome. I have to be honest that I did not have high hopes, but I was pleasantly surprised. When I'm ready for my next pair, I will definitely purchase from Zenni again. The wait time wasn't that bad at all; I'd say the same as if I was waiting from my Eye Doctor! Thank you Zenni!"
"This was my first time ordering from Zenni. It was so easy to order. My glasses came in quickly. And I absolutely love both pairs."
"Although a little skeptical when I saw the prices, for as seldom as I wear glasses I decided to try ordering from Zenni. The order was shipped VERY fast, excellent communication and updates, and my new glasses are perfect!"
"Very easy to use and the best part was trying the glasses on to see how they looked on"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review! It sounds like you may have ordered the new EyeQLenz™. The subtle pink iridescent sheen on your EyeQLenz™ is a unique characteristic of our advanced anti-infrared coating technology. If you are not happy with the glasses and would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”