"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I highly recommend! Easy to order too!"
"I wear them all the time!!! And I love them they fit so perfectly!! They came smaller than I thought which was manageable for me!! But other than that awesome truly!!!"
"I am very disappointed in the service. I was not given any time frame for receiving my glasses yet ."
"Great deals & fast shipping "
"Great price, fast shipping"
"Glasses fine but delivery was not! "
“Thank you for your review. We’re really sorry to hear that your delivery experience didn’t meet your expectations. We completely understand how frustrating delays or issues with shipping can be. If there’s anything we can do to assist you, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with any questions. We’d be happy to help!”
"Great prices… great quality…will definitely order again
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"My family and I have been loyal zenni customers for years! Zenni hosts a large variety of relevant, trendy, funky, stylish and cute frames for so little cost. In addition, the lens options are unparalleled, and so very pocket friendly. To be able to purchase adorable frames with the thinnnest possible lenses with anti reflective, blue light block and anti scratch coating for less than $100 WITHOUT insurance is absolutely incredible! My father suffers from severe near sightedness and was told by a local optometrist that he would need to have his lenses made through the AFV (association for the blind), I told him to check and see if he may be able to get his lenses made through Zenni. Amazingly, Zenni was able to create his -12 lens prescription with the thinnest index. He was apprehensive about ordering frames online but easily, he found very nice looking frames and is very happy with his lenses and purchase. My kids also wear Zenni glasses. It is wonderful to have a low cost option in case they break or lose a pair. They love the trendy styles and options. The virtual trying feature is pretty fantastic as well and gives a fairly realistic and proportional representation of how the frames would fit. Manufacturing and shipping is fast. Customer service is fantastic. I recommend Zenni to everyone I know!!"
"Smooth ordering process. Reasonably fast shipping. Great product! I simply love my new prescription glasses.
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"Easy and great experience "
"Ordered. Mens frames got extremely small frames."
“Thank you for your review. We are sorry to hear the glasses are too small. We recommend measuring a frame you have at home that fits well and ordering one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”
"They were made all wrong. Could not see correctly."
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. We understand how frustrating this must be, and we want to make it right for you. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"Great prices with quality frames and lenses."
"Easy ordering and best selection. "
"The order I did is taking long "
“Thank you for your review. We completely understand how frustrating it must be to wait for your order, especially when your glasses are so important to you. The standard processing time for all orders is 7–14 business days. If you haven’t received your order within that timeframe, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We’ll be happy to assist you.”
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are really sorry to hear that you’re disappointed with the service and the lack of information about the delivery time for your glasses. We completely understand how important it is to know when to expect your order, and we apologize for any inconvenience this has caused. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media. We’ll be happy to check into this!”