"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I've ordered from Zenni for years but this time was awful. I ordered a total of 3 pairs, sunglasses, progressives & transitions. I can't see a thing out of the progressives & the transitions barely change color. I contacted customer service to no avail. Never again Zenni!!"
"Please see above. Thank you."
"Super dooper easy to order online and you won't be disappointed in your purchase."
"Ben getting glasses here for 20 plus years, quality and value match or surpassed by Nobody"
"Ok. Buy 4 or 5 for the cost of one in a store"
“Thank you for your review. We are sorry to hear if there was anything wrong with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"A friend recommended these to me. I ordered a pair to try and I am completely satisfied! They fit perfectly the first time I tried them on and the prescription is perfect. Better than the $300 pair that I’ve been wearing."
"The nose bridge is too small and leaves marks on my skin, and the sunglasses are now a very cheap plastic. Feel like a disposable type of material you’d get when your eyes are diLted."
“Thank you for your review. We are sorry to hear the glasses are too small. We recommend to measure a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”
"Three pairs of glasses. 100% hot out of the park for all threes . Affordable, easy process, high quality. "
"I am very happy with the glasses I have purchased. Shipping was quick and prescription is perfect! Instructions for adjusting the fit worked perfectly. This was my first time buying online and I will be getting all future glasses through Zenni. Loved the first pair so much that I got two additional pairs since they are so affordable. Love it!"
"I ordered on a Tuesday and had them within a week and a half. Loved that I didn't have to wait in line anywhere, it was all done from my cellphone."
"Glasses look good and way cheaper then eye doctors selection."
"I ordered many pairs, always happy before. This time not so happy, lenses were not finished. "
“Thank you for your review. We are sorry to hear there is trouble with the lenses! Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Love Zenni overall! It seems like their prices are higher, just like with everything else. When our glasses came, they creak when we open them to put them on. I hope they last and don’t break. "
"I really like the style of the glasses, but they are too big. I've tried to adjust them by using a hair dryer, but I cannot get it right. "
“Thank you for your review. We are sorry to hear the glasses are too big. We recommend to measure a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”
"It was hard to decide which to purchase. Out of a few choices, I chose these. The reviews on these for the most part were positive. Some did say that they were loose, a little heavy. They are loose but stylish. The cool thing is that they arrived just before I left for vacation. Pretty quick. Very satisfied."
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear that the progressive and transition lenses are not working out well. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you. ”